The Emotional Pattern That Predicts Career Failure - Alex Hormozi

CChris Williamson
경영/리더십창업/스타트업정신 건강

스크립트

00:00:00because you feel bad, it means that the path that you're on, like you need to change something.
00:00:05And so it's equal opposite, which is like, okay, if we know that we're on the path getting kicked
00:00:09in the nuts right now, and I know I'm on my 17th or a hundredth podcast, and I'm still not like a
00:00:13millionaire yet. I, I have not achieved what I want yet. It does not mean that I have to change
00:00:19course. But earlier on, you said that bad feelings, feeling bad are important to update
00:00:28the way that you're approaching this situation. So how do you distinguish between the two?
00:00:32No, and that's, and that's, and I'd say what you, what you hit on is, is the, is the crux of it,
00:00:35which is judgment, which is like, and this is one of the hardest ones is like, how do you help
00:00:39someone recognize patterns of when you need to, basically it's the eternal question of when do
00:00:45I push and when do I pivot, right? When do I push through the hardship versus when do I adjust?
00:00:49Am I giving up on this set in the gym because I'm being a pussy or am I giving up because I'm about
00:00:53to injure myself? Yeah. And so I pivot. I like that. Yeah. And I've, and I've worked with this a lot
00:00:57because it's a pretty classic entrepreneurship issue of like, do I have product market fit or
00:01:01like, do I need to keep pushing? You know, like, you know, where am I just trying to push up a hill?
00:01:04Um, is that if one of the fundamental assumptions that you began your quest with
00:01:09has been proven untrue based on the feedback, then that is where pivoting makes sense.
00:01:15So if you said like, I think that I'm going to create, um, a doggy skateboard, because I think
00:01:21that, um, a lot of dog owners will want to buy skateboards for their dog. Um, would be like,
00:01:27and I believe that the percentage, like, and I wouldn't make a, you know, a billion dollars doing
00:01:30this. Um, that would mean that there's this size of the market. This percentage needs to be the
00:01:34take rate in order for me to get that, that market share. It's like, okay, if, if I talk to a hundred
00:01:39dog owners and none of them want to buy my, my doggy skateboard, I would not say that is a push
00:01:44situation. I would say that is a pivot situation because our fundamental assumption that we started
00:01:48this quest with is false. And so we need to take that feedback and then pivot. If, as we're going
00:01:55through, they're saying, uh, I maybe, but like, I don't know what you have in your hands. What
00:02:01the hell is that? So it's like, the assumption is not proven, but it's more of an execution
00:02:04issue. And so it's like, okay, I just need to get better. I need to push through, but I'm
00:02:08saying it is definitely one of the harder, um, lines to, to know, like where, when should
00:02:12I push? When should I pivot? Uh, what lesson do I learn from losing?
00:02:16Hmm. Because losing, losing teaches you shit and we just need to make sure that we learn
00:02:23the right thing. Like teaching will occur. Yes. Whether you take it away or not is up
00:02:30to you. It's the, it's the, um, I, I hired my first employee and he was a fuck ass. Therefore
00:02:36all employees suck. Right. So like losing will teach you something. It's just want to make
00:02:40sure that we learn the right lesson. I feel like this is a justification for making early
00:02:44decisions as right as possible to try and avoid that PTSD of it's far easier to learn something
00:02:53than it is to unlearn something. Probably a hundred times easier to learn something than
00:02:57it is to unlearn something. If you've drilled a particular habit, particular bad habit, if
00:03:01you have come up with a mode of interacting with your employees or the world, because all
00:03:06of your employees, the first three employees, you get all of them fucked you over. And then
00:03:10finally you get to the fourth, you have to unlearn all of the compensatory mechanisms that
00:03:13you built on the first three. Now that you've got someone who's worthy of that and you're
00:03:17restricting their progress, you're slowing everything down. You're being hypervigilant.
00:03:21It doesn't feel like a good place to work. Try and make your early decisions. Right.
00:03:25Yeah. Changing a behavior with a long history of reinforcement is harder than changing one
00:03:30with no history of such a hardcore behaviorist. Yeah. Well, I mean, it's the only thing that's
00:03:34made sense to me in the world. Like it's, I mean, it's, it's skinner-pilled.
00:03:38I mean, it's just, I don't even, it's just my reality. So I'll say differently, like many
00:03:48people do not get what they want. They look up at their lives and they're like, this is
00:03:52not what I want. And so if you don't have what you want, it means that the model that
00:03:56you view the world through is incorrect, or you have the correct model and the incorrect
00:04:00variables are insufficient variables. It's basically all it is.
00:04:03And so for me, the more I have looked purely at inputs and outputs, the more I've gotten
00:04:12my predictions correct. And so I have been super reinforced for using this style of, of,
00:04:18of thinking. And so I do it more. And so it's just, and like, I, I, I read some of my old
00:04:23stuff and I'm like, oh man, like I could have said this in half as much words if I'd now,
00:04:26I, cause it's understanding why, like at the most basic level, it's just understanding
00:04:32why. Um, I'll give an example. And I think this is why the vast majority of the world like
00:04:36walks around confused, which is I don't have what I want. That didn't go the way I expected.
00:04:41She took that worse than I thought. So you're, you're constantly surprised by reality. And
00:04:45so in, in a simple sentence, like Johnny stole because he's dishonest, right? Most people would
00:04:52nod their heads and be like, yeah, Johnny stole because he's dishonest. But we say, what does
00:04:55dishonest mean? Dishonest means it's a label, right? That we ascribe to somebody who does a
00:05:00series of different behaviors, one of which is stealing. And so if we were to restate that
00:05:05sentence with the broken down definition, it would then be Johnny stole because he's the type of
00:05:08person who steals, which is circular and makes no sense. Because the real reason that Johnny stole
00:05:15is because he's been reinforced for stealing in the past, or he saw someone who got reinforced for
00:05:20stealing and then modeled their behavior. That is why Johnny stole. And so because of that basic
00:05:24misunderstanding, most people have these words that they use to explain the reality that they
00:05:28don't actually understand. And as a result, reality fools them more often than it should.
00:05:32He was rewarded for it or he was punished for doing the opposite of it.
00:05:34Exactly. And so, um, that basic that like, and that what I just explained is, is the difference
00:05:41between description and explanation, um, which is relatively heady and I think difficult sometimes
00:05:47to grasp, but is at the most basic level, like my worldview, this is what happened. This is why it
00:05:53happened. Why? Yeah. And so from that one kind of basic understanding, everything else can kind of
00:05:59pretty much get laddered up. And so, um, said differently, if, if I wanted to tell a child get good at
00:06:11basketball, right? Um, I would not tell him get better at basketball because a five-year-old would be
00:06:20like, I don't know how to do that. What does that mean? So I'd be like, okay, well, let's break it
00:06:24down. We've got dribbling, passing, shooting. Okay. Do that a little bit closer, but they still
00:06:28probably don't know how to, if I say, go get better at dribbling, passing, and shooting still can't do
00:06:32anything with that until eventually be like, okay, passing. So I want you to take a step with your left
00:06:36foot towards the person. And I want you to extend your elbows and finish with your thumbs down. Um, and if
00:06:43the ball goes towards them in the direction that they're running and they catch it, you've passed
00:06:46successfully. And then I would repeat that chain of events until eventually they would understand that
00:06:49that chain of behaviors equals passing. And if they do it a lot and they hit the target many times,
00:06:54they would be good at passing. And we'd repeat that all the way down until they're good at passing,
00:06:57dribbling, shooting, et cetera. And then eventually we'd describe them as a good basketball player.
00:07:01But that basic unbundling and rebundling of terms is why I think the vast majority of people are
00:07:06wildly, um, confused by what's going on around them is that someone says, why don't you love me?
00:07:13And he's like, what are you talking about? He's like, I pay the bills. I take out the
00:07:16trash. Like, you know, like, what do you want from me? And she says, uh, like, you don't tell me I'm
00:07:23pretty. You don't hug me. Uh, like, you don't listen to me when I, when I, you don't ever, never
00:07:28ask me how my day's going. And it's because for her, she defines love in these behaviors and he
00:07:34defines love in these behaviors. And so then they fight forever rather than just saying like, what
00:07:37does that mean? What does that mean? Um, we had, uh, we had two employees that were arguing about
00:07:42something, uh, at acquisition and one was like, Hey, can you, um, I would be fine if you were just
00:07:47like kind and polite to me. And, um, I was like, okay, what does that mean? And, uh, there was
00:07:55obviously a moment of like hesitation there. Cause it's like, okay, so you want the other person to
00:07:58guess what you think in your mind means good behavior, but you've never articulated it. And so
00:08:02you want them to guess and somehow get it right. And so finally it just was like, can you ask more
00:08:06questions rather than making more statements? And the other person was like, yeah, sure. It's like,
00:08:10great. But that basic thing now, and they're fine now and everything's great. And so, but like,
00:08:15this is why I view the world and behavior because I have wanted things, but I didn't know how to get
00:08:22them, which is happens in reality. And so as long as I live in reality, I prefer to define things
00:08:30through reality. And then reality tends to behave far more as I predicted it would on the, I want you
00:08:37to do this, but I didn't tell you it's that Neil Strauss line, unspoken expectations are premeditated
00:08:43resentment. You do this thing that I didn't tell you to do. Yeah. Probably not deliberately. Cause I
00:08:50think a lot of people do it not on purpose, of course, but it's a, uh, unconscious premeditated
00:08:56resentment. The, the investment that you are making will be a resentment in future that you aren't
00:09:00aware is about to come about. Yeah. Another thing on the, uh, people's map of reality is inaccurate.
00:09:07I think one of the most obvious realizations that you can have when you hear somebody who complains a
00:09:13lot is that their framework of reality is incorrect. Oh, by a mile. A complaint is you saying,
00:09:20why is reality not delivering that to me, which I anticipated and reality doesn't care. Reality is
00:09:27just going to continue to deliver to you that, which it is giving. Why is there all of this traffic
00:09:32on the way to work? There shouldn't be all of this traffic. I didn't anticipate all of this traffic.
00:09:36Yeah. I assumed there wouldn't be traffic. Reality disagreed with me. Reality is not wrong.
00:09:42It's undefeated. Reality is undefeated. Yeah. It's a million and oh, a million TKOs.
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핵심 요약

Achieving desired results requires replacing vague, circular labels with precise definitions of observable behaviors and pivoting when fundamental assumptions fail the test of reality.

하이라이트

  • Pivoting is necessary when fundamental assumptions prove false, such as when market feedback indicates zero demand for a product.

  • Unlearning a bad habit is approximately 100 times harder than learning a new one, necessitating careful early decision-making.

  • Complaints function as indicators of an inaccurate internal framework of reality rather than external failure.

  • Defining success through specific, observable behaviors instead of vague labels like 'dishonesty' or 'love' allows for actionable corrections.

  • Unspoken expectations create premeditated resentment, as they require others to guess unarticulated requirements.

타임라인

Pushing versus Pivoting

  • Pushing through hardship is appropriate when facing execution issues rather than structural flaws.
  • Pivoting is required when fundamental assumptions about a venture are proven false by feedback.
  • Distinguishing between quitting due to injury risks and quitting due to discomfort is a primary challenge for entrepreneurs.

Emotional distress signals a need for adjustment but does not always imply a need to change course. If initial hypotheses, such as the market size for a doggy skateboard, prove incorrect after testing, the strategy must change. However, if the product is viable but the execution is weak, continued effort is required to improve performance.

The Cost of Habits and Labels

  • Unlearning established behaviors consumes significantly more energy and time than initially learning them.
  • Labels such as 'dishonest' fail to explain behavior because they are circular; actual causality lies in past reinforcement.
  • Reality is undefeated, and consistent failure to achieve desired outcomes indicates a faulty model of how the world functions.

Initial poor experiences, such as hiring ineffective employees, often lead to damaging defensive habits that must be unlearned later when working with competent people. Misunderstanding the reasons for behavior—attributing actions to personality labels rather than histories of reward and punishment—leaves individuals unprepared for reality. Correct predictions require viewing life through the lens of specific inputs and outputs.

Precision in Communication

  • Vague goals like 'getting better at basketball' must be broken down into specific chains of observable actions.
  • Interpersonal conflict often stems from mismatched definitions of abstract terms like 'love' or 'politeness'.
  • Unspoken expectations function as premeditated resentment by setting others up for failure.

Confusion persists when people rely on undefined terms to communicate needs. Resolving conflict requires asking for specific, observable behaviors—such as asking more questions rather than making statements—instead of hoping the other party guesses the intended meaning. Complaints about external reality, such as traffic, only demonstrate a failure to align personal expectations with the way reality operates.

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