00:00:00This right here is Tina.
00:00:01She's saying the exact same thing.
00:00:03But the second time she said it,
00:00:05she was way more calm, confident, and charismatic.
00:00:08And through a process called Record and Review,
00:00:10we were able to pinpoint a few subtle behavior shifts
00:00:13that if you, the one watching right now,
00:00:15applied to your own communication,
00:00:17it would instantly upgrade how people perceive you
00:00:19in every conversation.
00:00:20My name is Vin.
00:00:21I'm a communication skills coach.
00:00:23And the process I'm about to take Tina through
00:00:25is one of the most powerful ways to develop self-awareness
00:00:28on how you speak.
00:00:29Because it reveals to you the invisible habits
00:00:32in your communication
00:00:33that robs you of authority and credibility.
00:00:35Let me show you exactly what her communication looked like
00:00:38before she started the process.
00:00:40Tina, in this chapter of life,
00:00:42what is your definition of success?
00:00:45Vin, this is a great question.
00:00:47I've actually been pondering this myself.
00:00:50The Western world, of course, wants us to view success
00:00:57as money and power and all these accolades.
00:01:01And once I was a dancer, I was very career driven
00:01:04and that was success to me.
00:01:06But recently, about eight years ago, I became a mother
00:01:10and wow, did things really shift.
00:01:13And I view success more now with family, connection,
00:01:18love, health, as I'm getting older.
00:01:21Yeah, I view it differently.
00:01:25I still do value the accolades and the career
00:01:29and the finances, but I see it a lot now.
00:01:33And just overall happiness and mental health
00:01:36is what's truly important.
00:01:38And I won't.
00:01:39That's amazing.
00:01:42Wow, that's so good.
00:01:44It's one of those examples you don't need an after
00:01:46because you did such an incredible job.
00:01:48That was amazing.
00:01:48So listen, what we're gonna do is,
00:01:50what's really powerful about this process
00:01:52is that no matter what level we're at,
00:01:53we will always find something that we can improve upon.
00:01:56So let's dive into this, okay?
00:01:58We first look at just the auditory component.
00:02:01We're now just gonna listen to your voice
00:02:03for about 30 seconds.
00:02:04I want you yourself to have a couple of notes
00:02:07that you write down.
00:02:07One thing that you like and one thing that you feel
00:02:10that you would like to improve.
00:02:12And just have a listen.
00:02:12Vin, this is a great question.
00:02:14I've actually been pondering this myself.
00:02:17The Western world, of course, wants us to, you know,
00:02:23view success as money and power and all these accolades.
00:02:28And once I was a dancer, I was very career-driven
00:02:31and that was success to me.
00:02:33But recently, about eight years ago, I became a mother
00:02:37and wow, did things really shift.
00:02:40The first thing that stood out, I liked my energy.
00:02:43I felt that it was, you know, truly me, bubbly.
00:02:47And so I liked the excitement and I liked that I paused.
00:02:53I also noticed I had some filler words, some you knows.
00:02:56I would love to have better vocabulary, I guess.
00:03:01- Okay, hey, that's wonderful.
00:03:02That's wonderful.
00:03:03I felt it was so beautifully articulated.
00:03:06Can we just play back the audio of just the first part?
00:03:10And I wanna make you all aware of this.
00:03:12- Vin, this is a great question.
00:03:14I've actually been pondering this myself.
00:03:17The Western world, of course, wants us to.
00:03:19- When you spoke the Western world, from there,
00:03:22everything before it, often we say those things
00:03:25as we're thinking of the answer that we're about to give.
00:03:29Again, we acknowledge that,
00:03:30hey, really appreciate the question.
00:03:31It's a wonderful question.
00:03:34For those who are just starting out, that's great.
00:03:37That's no problems.
00:03:38But because you're such a great communicator,
00:03:40to level it up even more, you can remove that part
00:03:43and you can just start with, in the Western world,
00:03:47and that alone makes it punchier.
00:03:52- Thank you.
00:03:53- No, no problems at all.
00:03:54Whereas again, for most people, when they're starting out,
00:03:57having that, it's no problem, it's fine.
00:03:59But because you're such a great communicator,
00:04:01I'm giving you another advanced tip
00:04:02where you can go straight into the answer
00:04:04and that makes it seem more potent
00:04:05because the weight of this question was really, really heavy.
00:04:08If you wanna apply, record, or review this entire process
00:04:11to yourself, like how I'm helping my student here,
00:04:13Tina, apply it to herself,
00:04:14I've actually created a free three-part video series
00:04:17breaking this process down in way more detail.
00:04:20And by going through this process,
00:04:22you'll discover what your non-functional
00:04:24communication habits are.
00:04:26So you have a customized list of things to work on
00:04:28that's specific to you.
00:04:30Instead of working on top 10 things over here,
00:04:32top 10 things over there,
00:04:33these top 10 things that you'll discover,
00:04:35they're specific to you.
00:04:37So click the link in the description or scan the QR code
00:04:39if you want access to the three-part video series.
00:04:42All right, let's continue with record and review.
00:04:44Now we're gonna do something
00:04:45that's gonna make lots of people go, no, don't do it.
00:04:48You already know what's coming, it's a visual review.
00:04:50So we're gonna do a visual review.
00:04:52We're gonna mute you now, and we're just gonna watch you.
00:04:56Okay, this is really powerful.
00:04:58Beautiful, wonderful use of hand gestures,
00:05:03great facial expressions, very expressive.
00:05:07And when you smile, you smile with your eyes as well.
00:05:11This is incredible.
00:05:12And Tina, again, it's about self-awareness.
00:05:14I have thoughts too, but I'd love to hear--
00:05:16- I definitely found a lot of movement.
00:05:19I'm like trying to hold it now, don't move so much.
00:05:21I like the expression, but I did like,
00:05:25in the very beginning, I did a lot of head shaking
00:05:28that I thought probably was distracting.
00:05:32- Ah, okay, what did you love then?
00:05:34What did you also love?
00:05:35- I loved that it was expressive.
00:05:38I love that there was head movement.
00:05:41- So movement served you, but then also you recognize
00:05:45that stillness is also something that's powerful.
00:05:47- 100%, yes.
00:05:49- What incredible awareness.
00:05:50Whereas do you notice what happens, Tina?
00:05:52Often, once we deliver something and we finish,
00:05:55and we don't record and review,
00:05:56we don't look back at the auditory or the visual,
00:05:59we don't isolate these different stimuli,
00:06:01then what happens is it's so easy just to have
00:06:03that frame of mind as, yeah, actually it went good.
00:06:05Whereas as you look into this more closely,
00:06:08what we perceived was, again, please,
00:06:10you're such a great communicator.
00:06:11I don't want you for a second to think,
00:06:13oh no, I'm not good at this.
00:06:14You're so incredible already.
00:06:16But now you can still find moments of, oh wow,
00:06:19if I brought more stillness into this,
00:06:21how would that have changed the way people receive my answer?
00:06:24Wonderful awareness.
00:06:25Okay, now what we're gonna do is,
00:06:27this is now your transcript.
00:06:29We've already acknowledged that this part,
00:06:32again, something that we can remove if we wanted to,
00:06:37it just makes it sharper.
00:06:39Was there anything else you noticed in this, Tina?
00:06:42- The high-pitched squeal.
00:06:43(laughing)
00:06:44- You didn't say that?
00:06:45- Yeah, yeah, right after I pitched.
00:06:48- And that's okay, that's all right.
00:06:50You have such minimal filler words,
00:06:51you don't even lose points for that.
00:06:53You don't even lose points for that.
00:06:54It's totally fine.
00:06:56But is there anything else you notice besides the,
00:06:59like you said, the high-pitched squeal?
00:07:01That's all right, that's okay.
00:07:02- I, I, I, I, I.
00:07:06- Okay.
00:07:08- These are like that, I could vary them up, perhaps.
00:07:12- That's a really good insight.
00:07:14I love that you picked that up, right?
00:07:17Now, when we're storytelling
00:07:19and when we're sharing lessons with others,
00:07:21if they can't see themselves in what we're sharing,
00:07:24then they're less interested in what we say.
00:07:26So that's something so beautiful you picked up
00:07:28because you can say that I once was a dancer, career driven,
00:07:32and that's what success meant to me.
00:07:34And very easily, you can include the audience
00:07:36with a bridge line of just by saying,
00:07:39and has that happened to you before?
00:07:41Where you made career everything in your life
00:07:43and that's how you define success?
00:07:45As I became a mother, I, so that's a bridging line
00:07:48that allows you to connect with the audience.
00:07:49What a, that's such a masterful pickup, that's outrageous.
00:07:53With this level of awareness,
00:07:55there are three things we're gonna try.
00:07:57I'm gonna ask you the exact same question again.
00:07:59This time, I want there to be moments
00:08:02where you are playful with your voice,
00:08:05where you are playful with your energetic version of you.
00:08:08But I want you to also give me
00:08:10that still and controlled version of you.
00:08:13I think that fun version of you could very easily be applied
00:08:16to the part where you're talking about you being a dancer,
00:08:18you're career driven.
00:08:19And then as you shift into the meaning of success for you
00:08:23in this chapter of life now,
00:08:24give me a more still version of you.
00:08:27Still smile, less rapid movement with your hand gestures,
00:08:31but a more still version of you.
00:08:33Start with that because we don't wanna lose that,
00:08:36but then end with something that is more controlled and still.
00:08:39And you can remove the line, Vin, this is a great question,
00:08:41I've actually been thinking about this.
00:08:42You can almost kick off from the Western world wants us to,
00:08:46and then you begin from there.
00:08:47Do you reckon you can do a version of that rapidly?
00:08:49Take a moment of pause just as you did before.
00:08:52Start with the Western part, be your playful self,
00:08:54but move into a much more still and controlled version of you
00:08:59as you end the answer.
00:09:01Also give me some more dramatic pauses at the end.
00:09:04Let's have a go, let's give it a go.
00:09:05All right, I'll count you down.
00:09:06Here we go.
00:09:07In three, two, in this chapter of life for you,
00:09:11what is your definition of success?
00:09:14In the Western world,
00:09:16they want us to measure success by money,
00:09:18power, accolades, awards.
00:09:22And back in the day, I was a dancer.
00:09:24Let me tell you, I was career driven
00:09:26and that's what my definition of success was.
00:09:29But then things changed.
00:09:33And eight years ago, I became a mother.
00:09:35Are any of you mothers?
00:09:37Maybe you'll relate.
00:09:40My whole definition of success has completely shifted
00:09:45to one more about love and connection and relationships.
00:09:50I value it so much more.
00:09:53- Oh gosh, okay.
00:09:54Okay, so that was incredible.
00:09:55Can you give her lots of love for that?
00:09:56That was incredible.
00:09:57What you did exceptionally well in this version of it
00:10:00is you matched your energy and delivery
00:10:04to the weight of the question that was asked.
00:10:06Whereas one of the things that happens very commonly
00:10:08for many of us is that we anchor in our minds and our hearts
00:10:11a certain version of us that we think people love and like.
00:10:15And then that's the version of us
00:10:16we bring to every interaction.
00:10:17Whereas there's that beautiful version of you
00:10:19that's so bubbly, so fun.
00:10:21And all this tells me is that you've truly mastered
00:10:25that bubbly version of you.
00:10:28But the moment you leaned into that more still version of you,
00:10:30oh my goodness, it's so incredible.
00:10:32It was deep, it was vulnerable.
00:10:34It had this incredible depth.
00:10:36That was incredible, amazing.