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Many executives comfort themselves by saying, "At least we're performing at the industry average." However, in the business world, the average is a point of equal failure where profitability converges to zero. If you are generating results with strategies and costs similar to everyone else, your company is already slowly dissolving within the massive entropy of the market.
This article is not just a collection of maxims about working hard. It deals with the practical strategies of companies that have surpassed 250 billion KRW in revenue and reached the top 0.1% by rejecting the poison known as "industry standards." We will look at how to break through growth stagnation through three core pillars:
According to the Second Law of Thermodynamics in physics, the disorder (entropy) of any isolated system increases over time. Business is no different. Unless a leader intentionally injects energy, an organization will inevitably experience decreased efficiency, complicated internal processes, and deteriorating profitability.
Business entropy primarily manifests in four forms to eat away at your profits:
| Entropy Type | Specific Symptoms | Business Impact |
|---|---|---|
| Layering | Adding new processes on top of existing systems without solving root causes | Complicates decision-making paths and causes cost spikes |
| Duplication & Redundancy | Operating similar systems or data separately by department | Resource waste and data inconsistency |
| Repetition | Unnecessarily re-verifying the same task at multiple stages | Increases human error and lowers productivity |
| Workarounds | Processing work through makeshift detours | Accumulation of technical debt and system collapse |
Just as a living organism reaching equilibrium—where its temperature matches its surroundings—signifies death, a company converging to the industry average and losing its differentiation signifies business extinction. Profit is the price of an unnatural struggle against this natural flow.
Leaders of super-gap companies loathe conventional analogies like "This is just how this industry works." Instead, they use First Principles Thinking, which breaks down problems into their most fundamental facts.
When Elon Musk founded SpaceX, the innovation we see today wouldn't exist if he had simply accepted the market price of $65 million for a rocket. He directly calculated the prices of raw materials like aluminum, titanium, and copper that make up a rocket. He discovered that the cost of raw materials accounted for only 2% of the finished product's price. Instead of buying an expensive finished product, he decided to source raw materials directly to build the rockets, ultimately reducing launch costs by more than 10 times.
When a team member says something is impossible, a leader must relentlessly ask whether it is physically impossible or merely conventionally impossible. Any problem that has not reached a physical limit is simply an area for solvable engineering optimization.
Relying on a single marketing channel or sales method is too risky. Super-gap companies use a Multi-Angle Attack Vector strategy to neutralize market resistance. This involves approaching a problem from dozens or hundreds of different paths to exponentially increase the probability of success.
For example, when building a sales organization, they don't just cling to ad spending.
While a single powerful attack is easily spotted by the enemy, when hundreds of minute vectors operate simultaneously, competitors lose the will to defend, unable to identify the core strategy.
Before 1954, humanity believed that running a mile in under 4 minutes was a physical impossibility. However, as soon as Roger Bannister broke that wall, 3 runners surpassed the record within just one year, and 16 runners did so within three years. It wasn't that the human body suddenly evolved; rather, the psychological model of what is possible had changed.
The same applies to business. A leader must set goals that may seem irrational within the organization but prove they are physically possible through first principles. The moment the first breakthrough occurs, the performance baseline for the entire organization is permanently raised.
To escape the sweet poison of the industry average and achieve 0.1% super-gap performance, a leader must be an uncompromising setter of standards.
Today, list three areas where your organization is hiding behind the excuse of "industry standards." If it isn't physically impossible, ban the word "can't" and immediately set five new attack vectors. The standards set by the leader become the ceiling of the organization. Pushing that ceiling to the physical limit is the only way to win the Red Queen's race.
Profit is an unnatural trophy allowed only to leaders who inject energy to maintain order. Is your organization succumbing to entropy right now, or is it soaring by injecting energy?