Helping Strangers Build A $1,000,000+ Business [LIVE]

English
AAlex Hormozi
창업/스타트업마케팅/광고경영/리더십다이어트/영양세금/절세컴퓨터/소프트웨어

Transcript

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00:02:22>> Let's get ready to rumble.
00:02:25What's up, everybody?
00:02:26Happy Wednesday.
00:02:29>> Recording in progress.
00:02:30>> Happy Wednesday.
00:02:31I don't own a sign company, big sign Vivo.
00:02:35I'm technically in tech development services, so I guess you could say that.
00:02:40How do you get more responses from cold DMs, better offers, and better hooks?
00:02:46Sometimes I'm angry that things don't work.
00:02:48Then I want to blame Alex, but I can't find other way than blaming myself.
00:02:52Redirect that blame, baby.
00:02:55I want to start an AI automation service.
00:02:56Claude said that make it a lead loss leader.
00:03:00I don't know what that said.
00:03:01For lead loss, I don't know what that means.
00:03:05Classifying engagement in book.
00:03:06I'm meeting automation for HVAC Business America, should I do it?
00:03:09Sure, there's lots of business you could have.
00:03:11Juggernaut user, question, I run an auto detailing business.
00:03:16How do I scale and find the right detailing technician?
00:03:20I mean, you could just go recruit from other technicians' places, or a fun one.
00:03:25You can train people to do it yourself.
00:03:27And this is not a slight.
00:03:29I don't think it's going to take a huge amount of time to teach people how to do
00:03:32auto detailing.
00:03:33So you could probably train someone how to do like an okay job in like a weekend.
00:03:36So I think that is wildly underestimated in terms of value,
00:03:42is maybe just train people better.
00:03:43All right, then you want to start life coaching.
00:03:48Well, as long as your life is put together, that's a good start.
00:03:51What you don't want is to have a life that's in shambles that's a life coach.
00:03:55Right, it's kind of like a dentist with bad teeth.
00:03:57But if everybody's like, man, you've got your life together,
00:04:00then life coaching could probably make a lot of sense.
00:04:02What is my net worth?
00:04:03Excellent question.
00:04:04This much.
00:04:07Real talk.
00:04:09Are you getting the full stretch on camera?
00:04:14Are we getting both sides?
00:04:15Because I want to make sure they can see it.
00:04:16Yeah, it's this much.
00:04:18Okay, cool.
00:04:18Hopefully that puts that to rest.
00:04:21You think I should do lead gen agencies, lead gen for electrician?
00:04:27I'm an electrician myself.
00:04:27I mean, they would trust you, but at the end of the day,
00:04:32like are you good at getting leads?
00:04:33And do you have a scalable way of doing it?
00:04:35If so, then yeah, that makes a lot of sense.
00:04:38Construction service businesses, low overhead, three months in, need leads.
00:04:41How do I get the hottest leads with the least time spent?
00:04:44I think you need to flip your perspective and just say, how do I just get leads?
00:04:50Forget about optimizing right now, you need to be violent.
00:04:53The idea there is I think we want to look at,
00:04:58whenever a customer's in a journey, there's different points that they make decisions.
00:05:01I like looking at the decision points that are immediately proceeding or
00:05:05two steps proceeding, doing business with me.
00:05:08And so I want to, like the shortest way to get the fastest amount of customers
00:05:12is to go to somebody who already has those customers and make a deal with them.
00:05:15That allows them to make more money by referring business to you.
00:05:18Simply stated, that is the fastest way to grow a business.
00:05:23That there's a reason that people will try and
00:05:24partner with people who already have the existing audiences.
00:05:27Cuz they have built a distribution day one and
00:05:29the likelihood that they can sell customers with the influence that they have is high.
00:05:33Also, if you re-copy paste the same message over and over again,
00:05:36I will literally never respond to your question.
00:05:38With that, do we have our first caller?
00:05:41Jamie, pull them up.
00:05:43>> Coming up right now.
00:05:46>> All right, let's rock.
00:05:46Let's slay the day.
00:05:48I might take a closer look for Legion Agency helping daycares.
00:05:53What business should I start?
00:05:54>> Hey, Alex, can you hear me?
00:05:56>> I can't hear you.
00:05:57What's up, dude?
00:05:57>> Hey, yeah, so this is Sebastian.
00:06:01I sell rental relocation services to people who want to move to Netherlands or
00:06:05want to move within the Netherlands itself.
00:06:07>> Okay. >> We make zero dollars at this point.
00:06:10What is stopping me is that I am getting free users for
00:06:14a free tool I build to kind of host all the listings.
00:06:16>> So it's a software thing that you build?
00:06:18Okay.
00:06:18>> That's it, yeah, but barely any conversions to the paid offer.
00:06:22So if I can't get paid customers, I'll basically have to get back to having a job
00:06:26in about a year, but I've got some safety to work on this.
00:06:29>> Okay.
00:06:29>> So really my focus is on how to define my avatar so
00:06:32I can specifically target higher paying clients.
00:06:35>> Yeah.
00:06:35>> The free service is doing well.
00:06:37I'm getting about 330 free users there.
00:06:39So it's growing by itself.
00:06:41>> Per what?
00:06:42>> Which is not leading to, just in the last three months by word of mouth.
00:06:45>> So 100 users a month?
00:06:47>> Yes. >> Is it accelerating?
00:06:49>> Yeah, so for example, today I got five free users without doing any marketing.
00:06:55>> Correct. >> Yesterday I got like six.
00:06:57>> Okay.
00:06:57>> I've had cases where I get like 80 in a day if a group shares it.
00:07:01>> Okay.
00:07:01>> It's just like that's more so students and
00:07:04young people that feel like they can do the tech.
00:07:06My ideal was let me share it that way and then some of the users will be willing to
00:07:10pay for it.
00:07:11That position has been hard for me.
00:07:14>> How many of them have you gotten the phone with?
00:07:17>> So in total just three.
00:07:19A lot of them are just students where like they're
00:07:21[BLANK_AUDIO]
00:07:25A month, I'm not able to sell them a 15 euro service or more.
00:07:30For the ones that got on the phone,
00:07:32I got one person as someone who will be a client essentially.
00:07:36The thing is he's only starting to look for an apartment in September.
00:07:39So it's just too long of a timeline for me to wait for
00:07:41that to get a referral and get that as a result.
00:07:45>> So I have two considerations.
00:07:48So the first one is the volume that you have for
00:07:51a free tool is actually still pretty low.
00:07:53And so I would normally say maybe we need to constrain down
00:08:01the amount of free stuff that you're giving so
00:08:02that the paid tier is more attractive, right?
00:08:05So it's like if Spotify had no ads ever,
00:08:07then you would just never upgrade, right?
00:08:09If they make the ads annoying enough, you make the upgrade, right?
00:08:11And so there's always a sweet spot with freemium.
00:08:13Freemium's one of the toughest models out there.
00:08:14But if done well, you basically have zero cost of acquisition.
00:08:18And all of your marketing efforts, so
00:08:20just so you can recharacterize how you think about the business.
00:08:23Your marketing spend, if freemium is done well, is on ascension.
00:08:27So think about all of the free users, they should be zero.
00:08:30That the cost of that should be zero.
00:08:32And then where you deploy capital or effort should be on the ascension.
00:08:36And so right now, if you've only gotten on the phone with three out of 300 users,
00:08:41I see that as silly because right now, if you're getting five a day,
00:08:44if you told me I have five sales calls a day,
00:08:46the likely that you're not gonna make money is really low.
00:08:48So I would say, can you add in an onboarding component that you manually do it?
00:08:53Because I think those conversations, if you told me six months from now,
00:08:56cuz at the rate that you're currently growing, cuz it's accelerating,
00:09:00you probably have another 500 users, conservatively.
00:09:03If you take 500 calls over the next three months, one, you will make money.
00:09:07Two, you will learn very quickly, rather than me telling you what your users want
00:09:11from them, what they will want more, and you might end up pivoting the business.
00:09:16I don't know, because it's obviously super new, but that is what I would do.
00:09:21Cuz right now you're super early, so it's like, we just need to make dollars.
00:09:25You have free lead gen, which is the hardest part to crack, so kudos to you for
00:09:27doing that, but that's what I would focus on.
00:09:30>> Okay, yeah, so that's one thing, like I said,
00:09:33I have one client that's willing to pay in September.
00:09:36But one caveat I've had so far is just cuz I can see the type of home they're looking
00:09:41for, is 80% of the free users basically have a budget of $1,000 or less.
00:09:46And it's mostly being shared under students.
00:09:49So that's where I feel like maybe just, even if I could get them on the phone,
00:09:53they're still students who literally have no money.
00:09:55>> Well, then you just, you wanna ask them, cuz the thing is you're thinking about
00:09:59only one, let me say it differently, we want to channel demand.
00:10:05We do not want to create demand.
00:10:07So demand already exists, and it's like, think about these rivers of desire.
00:10:12And when we market or sell,
00:10:13we just wanna carve out a tiny little piece of that river and direct it towards us.
00:10:17And so right now you've got a flow that's coming towards you.
00:10:19You've got these students that want your thing, right?
00:10:24And so there might be a rivulet that exists there that's like,
00:10:26maybe there is an automated thing that's $50 or $100 that you can sell them.
00:10:30And there's a ton of volume there too.
00:10:34So there might be a play there, but either way, right now,
00:10:36I think you tinkering on the computer is not gonna be the solution.
00:10:39>> Yeah.
00:10:40>> So getting on the phone, and also you'll find out quickly,
00:10:42are there messaging that they're responding to that the people who have money aren't?
00:10:48Cuz obviously getting all these students, now maybe you got shared in these groups,
00:10:52that's fine, and we don't wanna shift the whole product roadmap.
00:10:55Because if you had some early traction with a specific demo, that wasn't your goal.
00:10:59But we also have the financial reality of, in order for
00:11:04this to succeed and increase its chances, we need to make money.
00:11:07And so I'm okay with it, yeah, right, with it being bootstrapped and
00:11:09you making a couple hundred bucks a day just from having those conversations.
00:11:13And what'll probably happen too is that when you serve a cheaper demographic first,
00:11:16you end up finding ways to automate almost everything.
00:11:19Which if you can do that, you might end up finding out that you automating everything
00:11:23for them allows you to be a low cost leader.
00:11:25Which then allows you to serve a huge base at a really affordable price, but
00:11:28still have a high gross margin.
00:11:29>> Got it.
00:11:31That's basically what the free tool does,
00:11:33is I looked at what our software are currently charging for, like 40 bucks a month.
00:11:36And I basically just copied that for free.
00:11:39Now I just have to, yeah, figure out how to get people through that.
00:11:42>> Just ask them what they're struggling with.
00:11:44You might find out that you actually are lead gen for moving services, dude.
00:11:49Just think the next problem.
00:11:51Whenever you solve a problem for a customer, if you do it well,
00:11:54it always creates another problem.
00:11:55If I solve leads, you'll have sales.
00:11:57If I solve sales, you'll have delivery.
00:11:58If you have delivery issues, you're gonna have revenue retention, expansion issues.
00:12:01If all of those things are right, then you're gonna have leadership and
00:12:03scaling issues.
00:12:04If all of that's right too, we go back to the beginning, create more demand.
00:12:08So there's always problems.
00:12:09So as long as you're doing it well, just ask them the next thing they're doing.
00:12:13You could sell the student leads, probably.
00:12:18There's a version of this business that doesn't sell anything,
00:12:20just sells the leads themselves.
00:12:21>> Just to pull itself, yeah.
00:12:24>> Yeah, and just sell the leads.
00:12:25Cuz the moving company will happily sell, pay you 200 bucks or 300 bucks for
00:12:30a warm handoff, and then you have no work.
00:12:31So there's plays here, but
00:12:35I think it all is gonna start with you getting on the phone with these customers.
00:12:37>> Okay, so just make within the onboarding flow,
00:12:40whenever they give their email name,
00:12:42basically make one step before finalizing, just get on a call.
00:12:46>> Yeah, and you're gonna have no shows, to be clear, you're going to.
00:12:48But you can also, the moment you get it, I would outbound call.
00:12:51>> Okay, got it.
00:12:55Sounds good.
00:12:55>> That's what I would do, man.
00:12:56>> Like I'm working on that.
00:12:58>> [LAUGH] You bet, dude.
00:13:00I appreciate you, man.
00:13:00>> All right, see you.
00:13:03>> Bye, brother.
00:13:03That was fun.
00:13:06Create flow, monetize flow, add friction.
00:13:11That's always the play.
00:13:12All right, Google Sheets tutorials.
00:13:15No, bad, bad anime six, bad.
00:13:19How do I create a better offer?
00:13:24Well, if only I could write an entire book on it and
00:13:28give a whole course away for free on my site.
00:13:30You can go grab it.
00:13:32Also, if you want, you can get all three of these puppies,
00:13:35all three hardbacks for 16 bucks right now.
00:13:40That means $5 a book for hard copies, not even paperbacks.
00:13:43Just go to school.com/backpack, and you can grab them there.
00:13:48So that's only for US, FYI.
00:13:51Okay, we go in florist.
00:13:52Doing it?
00:13:54We doing it?
00:13:55We in it?
00:13:56In it to win it?
00:13:57In the meantime, Daniel, if you're a solo creator,
00:14:04how much time you should put towards OpenClaw?
00:14:06A lot.
00:14:07I would probably put the vast majority of my time towards that,
00:14:09cuz you can start building AI first.
00:14:11Yes, sir.
00:14:13Alex, hi.
00:14:14What's up, stud?
00:14:16Big fan, big fan.
00:14:16I've been watching you for like five years now.
00:14:18I'm really excited to work with you.
00:14:20Pleasure.
00:14:21Yeah, so I'm gonna come out to L3 really, really soon.
00:14:24I'm really, really excited.
00:14:25But until then, I want to hop on the hotline with you.
00:14:27So I mentored TikTok Shop affiliates into getting high
00:14:30ticket brand retainers, brand deals.
00:14:33We're on track to do 2 million this year, and
00:14:35I want to get to 20 million.
00:14:37I'm turning away clients because I only have one coach besides me,
00:14:42and it's my only expense.
00:14:43Okay.
00:14:44I spoke to Ned, he told me get a coach, I'm okay, got it.
00:14:47We're getting it.
00:14:48Okay.
00:14:49So my best coach was a successful client first.
00:14:54So I know the talent is in my pipeline,
00:14:56cuz I'm training them to get these deals.
00:14:58Yeah.
00:14:59I'm doing too many things at once.
00:15:02What should I do?
00:15:02Well, what are the too many things?
00:15:05Right now it says you can't take on more customers, right?
00:15:08Because you still have a supply constraint.
00:15:11So how are you getting leads right now?
00:15:13Right now it's all, I do free content, but 90% is referral.
00:15:19Okay, great. Word of mouth and they love it.
00:15:21That's awesome.
00:15:21I mean, to be fair, when you help influencers,
00:15:23they are by nature vocal people.
00:15:26And so even without social media,
00:15:28that type of person tends to tell people about their stuff.
00:15:30So that's good.
00:15:31But I mean, it sounds like you're just supply constraint.
00:15:34So functionally, what stops you from hiring a second coach?
00:15:39Well, I will, but it's like, that's one coach.
00:15:43And then how do I get to like, way more?
00:15:47What stops you from hiring 10 coaches?
00:15:48I feel like it's the delivery.
00:15:52As in, so what part of delivery
00:15:54is the thing that's holding you back?
00:15:56Delivering the brand deals on a consistent basis
00:16:00where I'm like, okay, I got it.
00:16:02So you're getting them deals or are they doing stuff?
00:16:05No, I get them deals and I have them pitch.
00:16:08I basically teach them how to sail
00:16:10and they sell themselves to get the brand deals.
00:16:12And you get intros?
00:16:14Yeah, yeah.
00:16:15Okay, so intros is the constraint, not the coaches.
00:16:18Yeah.
00:16:19Got it.
00:16:20Okay, so you just need someone in-house
00:16:23who's doing kind of outbound for you, correct?
00:16:27Is that true?
00:16:30Yeah.
00:16:31Okay, so a couple of things.
00:16:35There are already platforms that exist
00:16:39that have aggregated a bunch of brand deals together,
00:16:42which I'm sure you're aware of those.
00:16:44I would see if I could, one, do some deal with them.
00:16:49That'd be my first course of action.
00:16:50Second course of action, if I can't do that,
00:16:52would be to recruit one of their top kind of brand acquirers,
00:16:56whatever you want to call it,
00:16:58and see if they would work for me.
00:16:59That'd probably be my second course of action.
00:17:01Third down the list would be,
00:17:03I would spin up an OpenClaw instance
00:17:06and do outbound two brands over ex-followers
00:17:11or ex-sales on TikTok.
00:17:13And I would just generate it that way.
00:17:15That would probably be my third setup.
00:17:19And so in either of those things,
00:17:21if you have more brand deals,
00:17:23like whenever you, 'cause functionally,
00:17:24you're starting a mini marketplace, right?
00:17:26So you have supply and demand.
00:17:28And so whenever you start a marketplace,
00:17:29you always want to start with the hard side.
00:17:31And the hard side is the product.
00:17:34Like demand will come.
00:17:35So like if you're starting, the first thing you need to do,
00:17:38if you were to Airbnb, is you need to have a place to rent.
00:17:41- Okay, yeah.
00:17:42- So you got to get a seller who's willing to rent space.
00:17:45Right, and so to the same degree,
00:17:47you need to go get deals,
00:17:51like brands who want to give money,
00:17:53and then finding influencers who want money is not hard.
00:17:56- Yeah, that's why they have so many, yeah.
00:18:00- Right, and so the constraint of the business,
00:18:01so like what you're offering fundamentally is just money.
00:18:04Like that's what you're basically selling to these people.
00:18:06And so if you want to make more money,
00:18:08you got to go get them more money.
00:18:10And so if I'm thinking about the strategy of the business,
00:18:12I want to reorient my entire business,
00:18:15because what you're going to see is
00:18:17every brand deal signed up,
00:18:19you're going to have some math around it.
00:18:20Do you get any percentage of the revenue
00:18:22that they do with the brand deal?
00:18:24- I tried at the beginning,
00:18:26but it was a little too complicated.
00:18:28They didn't want to do my help then.
00:18:29So what I did is I have them on retainer,
00:18:32so they pay me a flat rate to be with me and my access.
00:18:36And once they're ready, they get access
00:18:37to all my ideas that I've done
00:18:39as me being an influencer myself.
00:18:41- Yeah.
00:18:42You'll be able to do some math on that.
00:18:47And the more grownup version of your model
00:18:50is you're just a talent agency.
00:18:52So if you look at like WME or CAA as a model for that,
00:18:57just look at their digital practices,
00:18:58that's going to be kind of like a baseline
00:19:00of like what am I going to look at in order to model?
00:19:02Because you'll find very quickly,
00:19:04because the thing is you have a flat rate,
00:19:05so you're incentivized by volume.
00:19:07But if you can get somebody to close a $5 million deal
00:19:11and you get 10 or 15%, those add up pretty quick, right?
00:19:15And so that model already exists.
00:19:17And since the industry is very relational driven,
00:19:20like the single point of greatest leverage for you
00:19:23is the acquisition.
00:19:25So what you need to, when I say acquisition,
00:19:27I mean acquisition of brands.
00:19:28And so you need to figure out LTV to CAC on a brand.
00:19:31Does that make sense?
00:19:34- Yes.
00:19:35- So how much marketing effort does it take me
00:19:36to close a brand on entering my network?
00:19:39And it might cost nothing,
00:19:40as long as they're willing to take the call.
00:19:42And they'll probably give you some sort of requirements
00:19:43of like, we only want to talk to influencer above X
00:19:46or whatever.
00:19:47There's also probably a version of the business
00:19:51that for the low tier allows you to pool the influencers.
00:19:56So like, how many customers do you have right now?
00:19:59- Now I'm at 25, 27 and it's like, it's a lot.
00:20:03- Yeah, yeah, yeah.
00:20:04So in time, there's probably a low touch version of this
00:20:07that you say, hey, you're like, you're not big enough
00:20:11to like really score deals on your own.
00:20:14You've got 20,000 followers or 80,000,
00:20:15I don't know, whatever your minimum requirement is
00:20:17below that, right?
00:20:18And so you can say, yeah,
00:20:20but they'll do a deal with a hundred of you.
00:20:26And so that allows you to also you can bake in your premium
00:20:29because you're hurting the cats yourself.
00:20:31And so there's probably a bunch of opportunity there
00:20:33that I'm thinking about.
00:20:34But if I had to focus all of your effort on one thing
00:20:36for right now, today, it's just LTV to CAC
00:20:39on brand acquisition, that's it.
00:20:42And from a tactical perspective,
00:20:44it's I would probably spin up OpenClaw,
00:20:46well, the three that I just outlined.
00:20:47First, I go to the platform, see if I can do a deal.
00:20:49Second, I would go recruit somebody from that platform.
00:20:50Third, I would go OpenClaw instance and starts doing DMS
00:20:53for accounts over X and do that on a regular basis.
00:20:56That would be my one, two, three approach.
00:20:58- Okay.
00:20:59And that part makes sense.
00:21:01Like just look for more brands.
00:21:02It's usually free.
00:21:03But one question I didn't want to ask before.
00:21:06- There's still be cost associated with getting them
00:21:08to sign up and go through the process.
00:21:09Even if they say yes, there's still cost of the outreach,
00:21:13the call, like there's still costs the business will incur.
00:21:16- Okay. - You know what I'm saying?
00:21:18- Yeah.
00:21:19- 'Cause also your ROI isn't even necessarily clear either.
00:21:21Because you have a flat rate for everybody,
00:21:23you adding more brands indirectly allows you
00:21:26to bring more people on, but not directly.
00:21:28- Okay.
00:21:30- If you had a percentage, then you could very clearly see
00:21:33each brand doesn't average six deals.
00:21:34I get this percentage, average deal size is this.
00:21:36And then you have some math around it.
00:21:37But for right now, you're on a flat fee thing
00:21:39and that's fine.
00:21:40I'm not offended by it.
00:21:43But like you will find that like of the 25,
00:21:46you probably have one guy who's really good or two guys.
00:21:48- Yeah. - Right?
00:21:49- Yeah, yeah.
00:21:50- That guy on his own probably has half the revenue
00:21:53of the business if you were to have
00:21:54a percentage-based approach.
00:21:56And so the game that you're in is you'll have to decide
00:22:00strategically whether you wanna be a volume player
00:22:03or you wanna be a high-end player.
00:22:05Both are fine, it's just that we need to decide day one
00:22:08which business you wanna build.
00:22:10- What do you think is best?
00:22:16- It's not a which is best, it's not a which is best thing.
00:22:19They both work.
00:22:20CAA is a high-end, you know what I mean?
00:22:22Like, and those are, it's a massive company.
00:22:24To the same degree, many people have tried
00:22:27to build these platforms.
00:22:28I have yet to see, I don't even know the names
00:22:30of any of them.
00:22:31So I haven't seen, like there probably are some big ones.
00:22:32I just haven't seen any of the names.
00:22:34So I would say it's probably difficult
00:22:37to do the herding cats one.
00:22:38But it's the nature of almost every service business
00:22:44that you go up in price.
00:22:45You develop reputation, more people want you,
00:22:49better people want you, those people willing to pay more
00:22:51and up and up you go.
00:22:52Otherwise you build it for scale first,
00:22:54which means the entire process of marketing sales,
00:22:57onboarding is almost all automated.
00:22:59The brand deals are almost all automated
00:23:00and you're just clipping coupons on either direction.
00:23:03Both businesses are valuable.
00:23:07The high volume one is more valuable
00:23:09if you can demonstrate retention
00:23:11of both brands and customers.
00:23:12- So charging them a flat rate to be in the network of--
00:23:18- I would encourage you to, I have to look more at the numbers
00:23:22but the thing that makes a company valuable
00:23:25is revenue retention, period.
00:23:27And so if you can demonstrate that these influencers
00:23:31never stop wanting to pay you,
00:23:32that becomes a very valuable business
00:23:34provided you have good gross margins.
00:23:36- It's amazing, it's like 94%.
00:23:39- Per what?
00:23:41No, no, yeah, it's profits, that's good.
00:23:42But what about, but it's also, it's you and starting out.
00:23:45So like, but what about retention though?
00:23:49What's the churn on them?
00:23:50- Before it was like,
00:23:53they would say for two months to then leave.
00:23:55I got better, came to the event.
00:23:57I went to L1 again and the whole thing, been here.
00:24:00And now it's 90% retention, but I'm really over delivering.
00:24:05And because I'm like one-on-one and it's like,
00:24:09I'm sweating, I'm like, I'm out of time.
00:24:11I do the one-on-one calls, like it's too much.
00:24:14I can't, that's why I'm turning people away
00:24:16'cause it's like over delivering so much.
00:24:18- So again, no matter what path you do,
00:24:22whether you go up or you go down,
00:24:24what you're going to have to automate
00:24:28and really get into building out with AI is,
00:24:32normally I would say you could hire people,
00:24:33but the world has changed.
00:24:34And so like now you just build this out with AI workflows.
00:24:37You can build a billion dollar company with this.
00:24:44No question.
00:24:45And it's because the game has changed.
00:24:47So like, if I were to start a marketing agency five years ago,
00:24:50it's not the best opportunity, but you can make some money,
00:24:52but it's a very hard business to make a lot of money in.
00:24:55Fast forward to today.
00:24:57I think it was A16Z, one of the guys said this,
00:25:00and I liked the quote, but he said,
00:25:01"The next trillion dollar company is a technology business
00:25:05"disguised as a services company."
00:25:11And so you think you're signing up for an agency,
00:25:14but the whole thing on the backend is all Claude, AI,
00:25:18whatever workflows that have been built.
00:25:20And so all the stuff that you're doing manually,
00:25:22you have to think about it from a workflow's perspective
00:25:24of what are all the actions that I do on a daily basis?
00:25:26You probably do a shitload of them, right?
00:25:27And you have to be able to one by one bucket those actions
00:25:30into workflows that create the outcome for the customer.
00:25:33When you document each of those workflows,
00:25:35and you might have 67, it might be a lot, right?
00:25:38That actually create the outcome for the customer,
00:25:39one by one, you will automate each of those.
00:25:43And so when you do that, you can actually scale this thing
00:25:46to the moon the way you want to.
00:25:48And the thing is, is that no matter what direction
00:25:50you're gonna go in, whether it's high-end or low-end,
00:25:52you having all of these workflows dialed in,
00:25:54I'd see as important and probably a worthwhile thing
00:25:56to do now before you get too overwhelmed
00:25:59in actually running the business.
00:26:00And so a lot of people who start businesses
00:26:02in this now-ish time have a tremendous advantage
00:26:06over existing businesses, because I've got 200 plus people
00:26:09that I've got to deal with,
00:26:10plus our portfolio company employees.
00:26:12And so I've got a lot of dead weight that I have to deal with
00:26:16to move the Titanic, whereas you,
00:26:17it's like you can be more nimble.
00:26:18And so you want to play to your advantage
00:26:20and not just purposely take on weight when you don't have to.
00:26:23- And you're going to clients?
00:26:27- Yes, no, no, not clients.
00:26:29The employees that you're gonna have in order to...
00:26:31Basically, don't grow faster for some arbitrary reason.
00:26:37Fix the ops of the business so that you can get your time
00:26:40down to almost zero, then scale zero.
00:26:44And you can do it now 'cause you got the cashflow
00:26:45and you got the time.
00:26:46So it's like, this is it, you got to go slow to go fast.
00:26:50You dig?
00:26:53- Perfect, thank you so much, Alex.
00:26:54- Appreciate you, man.
00:26:56Congrats on the...
00:26:56How much did you grow?
00:26:57How much did you grow since you've been doing our stuff?
00:27:01- The whole businesses and Alex are mostly like,
00:27:03I have their...
00:27:04I read your books all the time, every day.
00:27:07I mean, number one, the whole thing.
00:27:10When I came out to L1 in September,
00:27:14I was doing about...
00:27:15I had about five clients and now I came back.
00:27:18I'm at 27, signed up one today.
00:27:20We're doing 10K days.
00:27:21It's been eight days hitting it, 10K a day.
00:27:23- That's awesome, dude.
00:27:24I love it.
00:27:25- But it's going too fast, so that's why I want to ask.
00:27:26Thank you so much.
00:27:27- Don't grow too fast, yeah.
00:27:28Rock and roll, man.
00:27:29Appreciate you.
00:27:30All right, what does scale zero mean?
00:27:33Nicola, I will explain that.
00:27:36So scale zero is something that Layla and I say a lot
00:27:39in terms of how do we communicate to our team
00:27:44that we want to get our time to zero
00:27:47or this leader's time down to zero
00:27:48so that we can do a hundred times more?
00:27:51Because let's say you're at 20% time.
00:27:53Well, as soon as we 5X the business,
00:27:54you'll be at 100% again and then we'll be capped.
00:27:56And so it's like, I want to get down to zero
00:27:59so that I can then scale the shit out of it.
00:28:01And so this is a go slow to go fast situation,
00:28:04like I just said with him.
00:28:06Look at what you're spending your time on.
00:28:09Is there a version of this delivery
00:28:10that I can either automate or delegate
00:28:13to get my time to zero so that I can scale?
00:28:16Very common with brick and mortar, right?
00:28:18They're like, I've got one location
00:28:19I want to scale to a second,
00:28:20but they're still spending half their time
00:28:22running the location.
00:28:22It's like, well, you can't scale to a second.
00:28:24You got to get down to zero, have it continue to run,
00:28:26and then you can do the next one.
00:28:27Now the entrepreneur will typically say something like,
00:28:29well, what am I going to do all day?
00:28:31It's like, well, then we need to look at this business units.
00:28:33Well, one, you can just take off if you want to,
00:28:35just to see it, just to pressure test it.
00:28:37Or you look at the business unit itself,
00:28:39and if you're trying to take your time
00:28:40to build the foundation for the next one,
00:28:42I'm fine with that,
00:28:43as long as the first one still builds,
00:28:44or still continues to grow and make money.
00:28:47If you're curious what Vantage was,
00:28:51I think he referenced it.
00:28:52That's the community you have
00:28:54for million dollar plus business owners, I think.
00:29:03I priced it as cheap as the people in the community said.
00:29:06I said, how cheap can I make this
00:29:07without you believing that it's legit?
00:29:09And they said a thousand bucks a month.
00:29:10So that's what it's priced at.
00:29:11All right.
00:29:12I just wanted to have a community
00:29:13for million dollar plus businesses.
00:29:14'Cause usually until you get to about a million,
00:29:16it's like you're just barely figuring things out.
00:29:19And so a million plus is like the problem
00:29:22starts becoming more repeatable,
00:29:26rather than like, you know, make sure you do the basics.
00:29:29All right, let's rock.
00:29:33Or it's in the pin description, whatever.
00:29:34Okay, let's rock.
00:29:35Let's do it.
00:29:36- Alex, what's up?
00:29:40- What'd it do?
00:29:41All right, man.
00:29:44- I'm Kyle.
00:29:45I set outdoor lighting to homeowners.
00:29:46We designed and install it.
00:29:48Right now we're doing 1.8 million.
00:29:49I'm gonna get to six in this location.
00:29:51A lot about what you just talked about,
00:29:53not wanting to go too fast into the next.
00:29:56So I think what's currently stopping me
00:29:58is just an inefficient sales motion.
00:30:01Right now I have one sales guy.
00:30:02He just turned in his two weeks.
00:30:04So I'm starting from scratch on the sales motion, basically.
00:30:06And I want to find out when should I hire the next guy?
00:30:10Do I get somebody now and keep trying to fix it?
00:30:12Or do I fix it and then...
00:30:14- Yeah, what do you do?
00:30:16- Then find the guy, yeah.
00:30:18- So to me, this is like a red alerts thing.
00:30:21Now, how much of your business is recurring?
00:30:24- Almost zero, except for holiday lighting.
00:30:26- Got it.
00:30:27Okay, so you need to solve this like now.
00:30:30Do you know how to solve it?
00:30:31- Yeah, yeah.
00:30:32- Okay, so you know how to...
00:30:33You started selling yourself and then you got the sales guy.
00:30:35- Yeah, yeah, yeah.
00:30:35I have all the numbers right here if you want that.
00:30:37I can run through it too.
00:30:39- Not yet.
00:30:40So at first I was worried
00:30:42'cause I thought he was like the only person
00:30:44who could get you business.
00:30:45And I was like, that would be--
00:30:46- No, no, no, I'm doing about 20% myself now.
00:30:47- Okay, and he's doing 80?
00:30:49- Yeah.
00:30:50- Got it, okay.
00:30:51So then what stops you from--
00:30:52- Because I moved time, like I could do.
00:30:54It's not 'cause I don't know how to do it.
00:30:55- Yeah, okay, no, that's good.
00:30:56So what stops you from getting another guy like him
00:30:59'cause you need it?
00:31:02- I think there's too many problems in the sales motion now.
00:31:06It's not efficient enough.
00:31:07- Okay.
00:31:08- So I'm wondering, should I fix that myself
00:31:09before I try to train somebody
00:31:10on something that's not even working right?
00:31:12- All right, walk me through it
00:31:17and then we'll go from there.
00:31:21What I don't want you to do is kill your cashflow, right?
00:31:23- Yeah.
00:31:24- So I'd rather have some inefficiency
00:31:25and still have cashflow and then we can fix it.
00:31:28But let me hear what it is
00:31:29if there's any easy things we can pull.
00:31:31- Yeah, cool.
00:31:32So right now CAC is like $1,800 with ad spend and commission.
00:31:35They're all coming, everybody's going through meta.
00:31:38The big problem I think is we're closing 3.3% of leads
00:31:41on the year.
00:31:42- Okay.
00:31:43- And the front end offer is just you're our featured property
00:31:47and we give you a big discount
00:31:48for being the featured home of the month.
00:31:50So we added a DSLM because there was some like,
00:31:56it just wasn't fitting.
00:31:57Like people were like, oh, I want this free thing
00:31:59and it wasn't working.
00:32:01So since the VSL, which is basically like last month,
00:32:05we had our last two weeks, 168 leads of those,
00:32:1025% were unqualified just off of home value.
00:32:1350 shows off the 120 and only close five of those
00:32:18with expect like three to five more to close just.
00:32:22- You talked to 50 out of 120.
00:32:24You actually talked to 50 out of 120?
00:32:26- Mm-hmm.
00:32:27- That's great, dude.
00:32:29Was it in person or was this a phone?
00:32:30- In person.
00:32:33- That's great, man.
00:32:34Okay, so you talked to, so I don't think up to that part,
00:32:38I'm actually not that worried about.
00:32:40- It's crazy, I thought that was bad, cool.
00:32:41- No, it's meta leads, man.
00:32:43These aren't, yeah.
00:32:44'Cause if it was searched, then it'd be a different thing.
00:32:45But like, dude, meta leads are, they're just,
00:32:47it's not the highest quality platform.
00:32:49But you're talking to, you're talking to 50 out of 168,
00:32:53even if you have the unqualified, 50 out of 120.
00:32:56I mean, that's not where I think the issue is.
00:32:59Okay, what's the cost per lead, by the way?
00:33:02- 36 bucks.
00:33:04- Okay, $36 per lead.
00:33:06Okay, got it.
00:33:06- The cost per appointment is like 140.
00:33:08- Okay, got it.
00:33:09What's the, what's your lifetime gross profit per deal?
00:33:14- $5,500.
00:33:17- Great, this is awesome.
00:33:19Okay, yeah, dude, $140 an appointment closing a 5K thing,
00:33:25we can, I mean, we can make that,
00:33:26we can make those numbers work.
00:33:27Okay, so, I mean, fundamentally,
00:33:30you should be closing a third of these appointments
00:33:33and you're closing what percentage right now?
00:33:36- At 10%.
00:33:37- Okay, got it.
00:33:38So we have like, we need to do a triple.
00:33:39Okay, so walk me now through in more detail.
00:33:44So the person comes in for the feature of the month.
00:33:46So they, is this a lead ad?
00:33:48- Yes.
00:33:50- Okay, so lead ad, okay.
00:33:51And then there's, they submit, right?
00:33:54And then is there a thank you page that they get routed to?
00:33:57- Yes.
00:33:58- Okay, so the thank you page has a VSL on it?
00:34:02- Yes.
00:34:03- Okay.
00:34:03- VSL on the landing page and like a short one loan.
00:34:07- Got it, and then there's a schedule
00:34:08underneath of the VSL, correct?
00:34:10Okay, got it.
00:34:11And then after they book, what happens?
00:34:14- They get like automated first text and email stuff.
00:34:22It's pretty low book rate off of that, off the page.
00:34:24Most of those are manual reach outs to get them used.
00:34:26- Yeah, that's fine, that's fine.
00:34:28Okay, so the vast majority are not self scheduling.
00:34:30That's fine.
00:34:31Let's just run that flow real quick.
00:34:32So I wanted to say the other one.
00:34:34Lead form, thank you page VSL, they schedule.
00:34:37After they schedule, is there another VSL that you said?
00:34:40A mini video afterwards?
00:34:40- The same VSL that's on the thank you page
00:34:43is the one I'm using.
00:34:44- In case you missed it or something like that.
00:34:46Okay, got it.
00:34:47Okay, and then either way you're reaching out
00:34:50to all these people even if they self scheduled, right?
00:34:51I'm assuming.
00:34:52- Yes.
00:34:53- Okay, got it.
00:34:54So of the people, so now let's go the other path
00:34:56since the majority of people are manual reach outs.
00:34:58You're, you know, I'm sure speed to lead, double dialing,
00:35:01all that stuff.
00:35:01Okay, so we're getting them on the phone.
00:35:04Okay, now what happens?
00:35:05- So we try to get the appointment as soon as possible.
00:35:08And then here's like the one fix I'm trying to fix.
00:35:11The one thing I'm trying to fix right now is
00:35:13we were not requiring the spouse to be there.
00:35:16So like that was the one thing is all of them were like,
00:35:18this all sounds great.
00:35:19I've talked to my spouse, never hear from him again.
00:35:22- Yeah.
00:35:23- Was like the main thing.
00:35:24So now in the VSL, I like zoom in,
00:35:27need your spouse to be there.
00:35:28- Yeah, yeah.
00:35:29- I'm trying to fix that.
00:35:30So we don't have data on that yet.
00:35:31- Okay, but just walk me through process real quick.
00:35:36You reach out, you get them on the phone.
00:35:38What do you say?
00:35:39- So the first, we're just trying to schedule an appointment.
00:35:44We get like, we, the way I word it is
00:35:47we just need to do a quick walkthrough
00:35:48to see if this is even a good fit.
00:35:50- Okay.
00:35:51- And then we go to like appointment reminders, all that.
00:35:55At the walkthrough, it's just like,
00:35:58let's see if this is either an awesome fit
00:36:00and you're going to get 20 lights for free
00:36:02and we're going to do a hundred lights.
00:36:03So it's still going to be 30K.
00:36:05And you just get a, basically a 15, 20% discount.
00:36:08Or the second option is,
00:36:11well, like this isn't a great fit for that,
00:36:13but good news is they spend 30K.
00:36:15You only have to spend whatever, 10K, 5K,
00:36:19and we'll give you a few lights for free.
00:36:21- Okay.
00:36:24So before you get to the house,
00:36:27are these people watching the VSO?
00:36:29- Yes.
00:36:32- How are they, so this is why I'm upset.
00:36:33So you get on the phone, you say,
00:36:36we just want to check it out real quick.
00:36:37We send them reminders.
00:36:39When do they watch the VSO?
00:36:40- Gotcha, gotcha, yeah, yeah.
00:36:41When the appointment is scheduled,
00:36:42like, hey, we're going to meet you tomorrow at three.
00:36:44Okay, watch this video before we come out.
00:36:45Yeah, sorry.
00:36:46- Okay, and when you show up,
00:36:47do you make sure that they watch the video?
00:36:49- No, we say yes, but no.
00:36:54- Right.
00:36:55So, but I'll just make sure that we do this.
00:36:57So I would also have
00:37:01one that they're going to watch beforehand.
00:37:05And then I'm guessing you do some sort of moment
00:37:07where you like go out to the truck
00:37:08and like do some little calculation, whatever.
00:37:11When you go out to the truck,
00:37:13hand them an iPad and say,
00:37:14hey, you can watch this while I go, you know,
00:37:16call the boss and figure out what the numbers are.
00:37:18- Yeah.
00:37:19- And so then it just really pre-frames them
00:37:21right before you make the offer to close.
00:37:24Now, what I want to do is I need to understand more about that
00:37:27because I think part of that is we need to have the,
00:37:30like we need to confirm that.
00:37:34And then in the reminder sequence,
00:37:36are we getting confirmation the spouse is going to be there?
00:37:39- Apparently, like up until now, no.
00:37:42- Okay, so get confirmation.
00:37:43- No.
00:37:45- They say, it'd be like, hey,
00:37:46just to be clear, your spouse is going to be there too.
00:37:48If they say no, then we say, hey, awesome.
00:37:50Like let's just get it booked for a time that,
00:37:52because if you know that your close rate on those people
00:37:54is almost nothing, then let's just,
00:37:56let's kill the zombie upfront.
00:37:57So just add it to the reminder sequence.
00:38:00And so you can say, hey, just confirm, you know,
00:38:02two things for me.
00:38:03One, that you watched the video.
00:38:04Second, that your spouse is going to be there.
00:38:05If you confirm both, I'll see you tomorrow or whatever.
00:38:07And then morning of, I do the same thing.
00:38:09- Yeah.
00:38:10- Right?
00:38:11That way they know that it's actually important.
00:38:13All right, so that's on the nurture sequence part.
00:38:16We added in the VSL right as you walk in.
00:38:20And then as you do the calculation, great.
00:38:23So that's thing two.
00:38:24Thing three is we got to work on offer.
00:38:27All right, so one is spouse plus VSL nurture.
00:38:32- Yeah, and that second VSL,
00:38:35is that just another one of the same thing,
00:38:36but different words?
00:38:37- Yeah, more proof.
00:38:41(mouse clicking)
00:38:44- All right, third one.
00:38:46All right, tell me about the offer a little bit more.
00:38:48'Cause it kind of went over it.
00:38:49So you're saying be one of our featured homes, right?
00:38:53- Yeah.
00:38:54- Okay.
00:38:55- So if you're the featured house of the month,
00:38:57you get 20 lights completely for free
00:38:58and like a full media package.
00:39:00If you ever want to sell,
00:39:00like you can use all these photos and videos,
00:39:03then prioritize the install date.
00:39:06You'll get it sooner than everybody else.
00:39:07- Okay.
00:39:09- And then, yeah, 20 lights free,
00:39:13but then it's still,
00:39:14typically those homes need 80 to 100 lights.
00:39:16Like we picked the best one of the month.
00:39:18So there's still going to be 25 grand.
00:39:20Our close rate on those is crazy high.
00:39:22They almost all say yes
00:39:23when we actually select the one person.
00:39:25But the problem is obviously like everybody
00:39:27besides the one per month,
00:39:29which for them, we say like the way we're.
00:39:31- Oh dude, have you,
00:39:33you've gone through money models, right?
00:39:35- Mm-hmm.
00:39:36- You need to run this as a giveaway.
00:39:38- Mm-hmm.
00:39:39- So you're not selling the second place prize.
00:39:42- Mm-hmm.
00:39:43- You need to sell the second place prize.
00:39:44That's what's missing.
00:39:45- Yeah.
00:39:47- So you say,
00:39:48if everybody says they want to get the first place,
00:39:51then you say, "Hey, you got second place."
00:39:54The asterisk is you can give more
00:39:57than one second place prize away.
00:39:59- Mm-hmm.
00:40:00- That's how you do it.
00:40:01- Yeah, okay.
00:40:03- I want to make sure you get it,
00:40:04'cause it's super important.
00:40:05- Yeah, yeah, yeah.
00:40:05Actually, like I messed with this idea,
00:40:06but I haven't done it,
00:40:07but it's basically like you're not in a featured property,
00:40:08but you are the highlighted home.
00:40:10- Yeah.
00:40:11- I could use that.
00:40:12- Yeah.
00:40:13- Sweet.
00:40:14- Just make it second place.
00:40:15And the best thing is,
00:40:16the highlighted home gets all the stuff
00:40:18that the featured home does at 20% discount.
00:40:22- Mm-hmm.
00:40:23Which is basically what they get anyway,
00:40:24because their house is so big.
00:40:26Sweet.
00:40:29(laughing)
00:40:30Yeah, that makes sense.
00:40:31- Think you can sell that?
00:40:32Think you can sell that?
00:40:33- Yeah, yeah.
00:40:34- That was it.
00:40:35That was what you were missing.
00:40:36- Cool, so bring another guy in right now.
00:40:38- Yeah.
00:40:39I think we just need to fix those two things in the process,
00:40:41but I think the offer was off, dude.
00:40:42You sold them on this big thing,
00:40:43and then you were like, nah.
00:40:45(laughing)
00:40:46- Yeah, that's how it feels every time.
00:40:47- Yeah, you're not gonna be that person.
00:40:49No, it's like, hey, so full disclosure,
00:40:53like featured home, we did have selected,
00:40:55but your house is great and would be a highlighted home.
00:40:59- Yeah.
00:41:00Yeah, and then do you frame that in the BSL at all,
00:41:03or only talk about the featured home?
00:41:05- So the way that I prefer to do giveaways
00:41:08is that you have your first and second place prize public,
00:41:12and the second place prize is just a discount
00:41:15applied to the first place thing.
00:41:17And so when everyone opts into the first place thing,
00:41:19they all say, I want this big thing.
00:41:22And so it's a very seamless transition to say,
00:41:24oh, you didn't win the thing.
00:41:25Like if I said, hey, I'm gonna work with you.
00:41:27Like, let's say hypothetically, I was gonna do,
00:41:30and you wanna sell the price of it, too.
00:41:31That's what's important.
00:41:32So let's say that it's like,
00:41:34you're gonna work with Alex for a year.
00:41:35It's a million dollars.
00:41:35I'm just making this up.
00:41:36All right.
00:41:37You work with Alex for a year, it's a million dollars.
00:41:38You're gonna get 12 calls a month,
00:41:40and he's gonna talk to you about your business
00:41:41like he's the board of directors.
00:41:42Okay.
00:41:43Second place prize gets the same thing from Alex,
00:41:48the million dollar value, but you get it for 500 grand.
00:41:52And so when we call people up and say,
00:41:55hey, I've got good news, I've got bad news.
00:41:57The bad news is you didn't win first place,
00:41:59so you're not getting the million dollars free.
00:42:01The good news is you get that thing you wanted for half off.
00:42:04That's how it works.
00:42:05So it's the same prize.
00:42:08You just apply some discount to the thing.
00:42:10So one person gets it free.
00:42:12Everyone else gets a discount on the main thing.
00:42:14- Yeah.
00:42:15- Six inches, dude.
00:42:17You're six inches away.
00:42:18Yeah, keep going.
00:42:19- Yeah, yeah, yeah, love it.
00:42:20So what happens with a lot of people
00:42:22that end up not booking or not buying
00:42:23is they see the featured houses of the month in the VSL,
00:42:27and they're like, my house is nowhere near like this,
00:42:29so I don't win, I'm out.
00:42:31How do you frame it to that person before the appointment
00:42:34to get them to still get second place?
00:42:36- Well, you wanna say,
00:42:38state the facts and tell the truth.
00:42:39I'd say we have a first place and second place prize,
00:42:43third prize is a set of steak knives.
00:42:44I'm just kidding.
00:42:45(laughing)
00:42:46And I'm gonna show you some of our first place prize winners,
00:42:49and I'm gonna show you some of our second place prize winners
00:42:50'cause I wanna be upfront with you guys.
00:42:52- Yeah, yeah, yeah, yeah.
00:42:53- I wanna be upfront with you guys.
00:42:54We deal with houses in a whole spectrum,
00:42:56and of course, everybody wants to be
00:42:58cover of Forbes magazine,
00:42:59but the thing is you can still,
00:43:01this is something you can use for your real estate
00:43:03when you sell the house.
00:43:04Like if you just get these pictures and this lighting,
00:43:05that alone will add more to the home value
00:43:08than the price was.
00:43:08Lighting's one of the cheapest, highest return things
00:43:10that you can do.
00:43:11So this is not even a,
00:43:12we're not even, you're not even buying anything here, right?
00:43:14Like you're just getting home value at a discount.
00:43:16- Yeah, yeah, yeah.
00:43:18- Dig it?
00:43:20- Yeah, a lot.
00:43:21- And I would also say the good news is that
00:43:22if you're actually not one of these feature houses,
00:43:24for the, and to be clear,
00:43:25if you're one of the feature houses, love you,
00:43:26that's gonna be, we're gonna have an awesome time,
00:43:28but by percentage, you get a higher percentage value lift
00:43:32with lower value homes.
00:43:33So you actually get a better deal,
00:43:38even though you had to pay for it.
00:43:40Does that make sense?
00:43:40- Yeah, yeah, yeah, yeah, that makes a lot of sense.
00:43:42- So that would be my pitch.
00:43:44- Sweet.
00:43:45Awesome.
00:43:48- Feel good? - Thank you.
00:43:48- Rock and roll?
00:43:49- Yeah, yeah, yeah, I love it, love it.
00:43:50- All right, dude.
00:43:51Well, let me know how it goes.
00:43:52(laughs)
00:43:53- Will do.
00:43:53- Appreciate you, man.
00:43:54- Yeah, thank you.
00:43:55- All right.
00:43:56I love offer shit.
00:43:58Offer shit's always fun.
00:44:01Thank you for your books.
00:44:02I am reading your sales book.
00:44:03I sell browser extension where you learn from second book.
00:44:07I don't know what that says.
00:44:08Okay.
00:44:08Plan to learn database reactivation
00:44:11for restaurants and bars.
00:44:12They are known to have thin margins.
00:44:14Good idea.
00:44:14How to charge?
00:44:16Who do I, you know, what kind?
00:44:17So what's interesting with restaurants,
00:44:18a lot of times they don't have big lists.
00:44:21That's what's tough with restaurants
00:44:22is they don't do a lot of lead capture.
00:44:24That's the only reason.
00:44:26I do agree they have thin margins.
00:44:28Honestly though, man, like go towards,
00:44:30go to the people who've got the money, right?
00:44:32Who doesn't have thin margins and has a list?
00:44:34Like go do reactivations for med spots, dude.
00:44:36Go to reactivations for,
00:44:38I'm just, I mean, dude, I would drive down the road
00:44:41and be like, okay, which of these businesses?
00:44:43Like there's so many businesses.
00:44:44Just find one that has better margins.
00:44:46Find one that has better margins
00:44:47and typically does more lead capture.
00:44:49They'll usually have a bigger list.
00:44:51And then all you gotta do to make that whole model work
00:44:53is just figure out the offer that generates cash up front
00:44:57that has high gross margins.
00:44:59And then you literally just rinse and repeat that playbook.
00:45:01And then if you get smart about it,
00:45:02which I mean, YOLO, why not?
00:45:04I want you to add in the next services
00:45:08that someone would want after you generate the cash
00:45:10that you can sell them into.
00:45:11All right.
00:45:12Let's roll.
00:45:15Let's roll play.
00:45:18Calm down.
00:45:19Calm down.
00:45:21What's up, what's up?
00:45:27I'm gonna see if I can expand my time.
00:45:28If I can stay on a little bit longer.
00:45:30When do you need us to leave to see the location?
00:45:37Who we got?
00:45:42We good?
00:45:44We rolling?
00:45:45What do you think about e-commerce dropshipping?
00:45:49I think it's a great way to start making money,
00:45:50not a good way to keep making money.
00:45:52Oh, I had him.
00:45:55He was there.
00:45:57He was there.
00:45:58He's not there no more.
00:45:59All right, role playing.
00:46:07You guys are killing me.
00:46:08Okay, just started a growth business system program
00:46:11for sign companies.
00:46:12Two paths, either video or in person.
00:46:15How do I make this model work?
00:46:17I don't even understand how you do it via video
00:46:26for sign companies.
00:46:27Oh, got it.
00:46:30You want to help them grow for sign companies.
00:46:32That's unique.
00:46:33I mean, just do it online.
00:46:35I mean, if it's just digital ads and stuff,
00:46:36I would just do it online.
00:46:37There's no point in having brick and mortar presence
00:46:38unless you just don't know how
00:46:39to acquire customers in person.
00:46:41Okay, all right, Tony.
00:46:45Let's rock, dude.
00:46:47- All right, sounds good, man.
00:46:48What's up?
00:46:48- Let's do it.
00:46:50- All right, so I sell tax strategy and tax filings
00:46:53to people overpaying in taxes.
00:46:55I currently make four million now, would maybe like to exit
00:46:58for a hundred mil.
00:46:59And what stopped me is not having like a massive brand.
00:47:02So people don't really know us when they think tax.
00:47:04We want to be first in mind.
00:47:06Make videos, but barely get any views,
00:47:09but brand will unlock us, hit that premium
00:47:11and have demand gen.
00:47:13And if we can't build brand, business over.
00:47:16AI will start taking our lunches
00:47:18and people won't be willing to pay for a premium relationship.
00:47:21But ultimately no one will know, care about our business
00:47:24and we will not be able to hit our revenue goals.
00:47:26So just, you know, how do we build a brand?
00:47:27Been making videos for four years on all social platforms
00:47:30for, you know, posting five times a week
00:47:32and still can't get views.
00:47:33- Okay, so I'm going to rewind a second.
00:47:36How are you getting customers right now?
00:47:38- Word of mouth, referrals from our existing clients.
00:47:43That's our biggest one.
00:47:44And then some trickle in from Facebook groups.
00:47:46And then we also have, we run some paid ads,
00:47:49but not really, haven't done really well in that space.
00:47:52- Are you supply constrained right now?
00:47:53Like, can you handle more customers?
00:47:55- Yeah, we can handle more customers.
00:47:57- Okay, got it.
00:47:58What's the pricing model and who's the avatar?
00:48:00- Pricing model is 3000 bucks.
00:48:03Come in, get the tax savings strategy.
00:48:05So it's a full money back guarantee
00:48:07if we don't find 3K for you.
00:48:08And then after that, you get enrolled into the membership.
00:48:11You can apply that 3K as a credit over the next 12 months.
00:48:14And then the membership, it's where you do your filing,
00:48:16the accounting, the bookkeeping, couple calls,
00:48:19the whole enchilada.
00:48:21It ranges from complexity anywhere from 300 to 3000 bucks
00:48:25every four weeks.
00:48:26On average though, it's like 500 bucks every four weeks.
00:48:28And then we sell to a triangle of people.
00:48:31It's business owners, real estate investors and high W2.
00:48:34I'm in San Francisco, so a lot high W2 folks.
00:48:37So anyone that just has that feeling
00:48:38where usually we're their next stop after their TurboTax
00:48:42or they're down the street or a mom and dad's accountant
00:48:44that doesn't do any tax strategy,
00:48:46we're usually their first stop for tax strategy.
00:48:48- Got it, got it.
00:48:50Okay.
00:48:51All right.
00:48:53Why do you think the content doesn't work?
00:49:05- Not that interesting of a guy.
00:49:10Maybe the value isn't there.
00:49:11So we've gone from the education side of like,
00:49:15hey, here's all the tax strategies you can do.
00:49:16Come talk about the strategy itself.
00:49:19My personal belief talking to my wife and stuff is like,
00:49:21I think taxes is a very dry industry.
00:49:23Maybe no one cares 'cause people barely file their taxes now.
00:49:26Like we run the people who don't file their taxes even.
00:49:28So yeah, it might be just a dry ass industry.
00:49:32- I would reject that.
00:49:35- Yeah.
00:49:36- So I think if you look at Erica taught me,
00:49:41she has a, do you know who she is?
00:49:43She's got like, she's a lawyer.
00:49:44She does.
00:49:45- Oh yeah, yeah, yeah, yeah, yeah.
00:49:46- I mean, I think legal is more boring than taxes
00:49:50and she's got like five and a half million followers
00:49:52on just like Instagram.
00:49:54So I don't think tax is boring.
00:49:57I think you might make tax boring.
00:49:59And I say that not in a harsh way.
00:50:01- Oh yeah, I probably do.
00:50:03- Yeah, I'd also look at Vivian too.
00:50:06She does some financial stuff that I think
00:50:10is more like tactical-y, personal finance-y.
00:50:14I think there's also, like you look at Dave Ramsey,
00:50:17obviously he's personal finance as well,
00:50:19but in a different kind of flavor, more on the saving side.
00:50:22But I think absolutely if you did like live,
00:50:24like, yeah, well, I got two things you can do right now,
00:50:26like you demonstrating the expertise.
00:50:29I mean, look at what I'm doing, right?
00:50:32Business advice could be perceived as boring.
00:50:35So it's like, I mean, at the end of the day,
00:50:37people like making money and people like saving money.
00:50:39And so I don't, in some ways, if you think it's tax,
00:50:41then it's boring.
00:50:42If it's like, let me show you how I save this guy
00:50:45$100,000 in his pocket in 20 minutes,
00:50:49that is far more interesting.
00:50:51And so I think demonstration of expertise in a world of AI
00:50:56is super, super important.
00:50:57And it will be something that AI will not be able to fake.
00:51:00So I would say do that as a content strategy,
00:51:03demonstrating the expertise.
00:51:05In terms of your, where are you posting right now?
00:51:12Instagram, TikTok, Facebook.
00:51:13Facebook's been getting some traction lately actually.
00:51:16- Facebook has the most users
00:51:17out of any social media platform.
00:51:19Yeah, totally.
00:51:20Also, buyers on Facebook, dude.
00:51:22Like the older demographics there
00:51:25and guess what they have?
00:51:26The money.
00:51:27So I think you should totally double down on Facebook.
00:51:31It's actually like people are not using it enough.
00:51:32Like we grow disproportionately quickly on Facebook as well.
00:51:35Okay, so the content you're making,
00:51:39you were making tax stuff.
00:51:40You shifted to making something else.
00:51:42What is that?
00:51:43- Oh no, it's all tax stuff too.
00:51:45We've just been making more tax content.
00:51:46- Then what's the process?
00:51:48You just say like, here's a tax code
00:51:50you didn't know about?
00:51:51- Usually like, yeah, here's a tax like strategy,
00:51:56paying your kids, Augusta rule, rent their home.
00:51:58- Go real stories, man.
00:52:00You have how many clients you got?
00:52:03- You're 800.
00:52:05- Okay, so imagine as part of the value add that you have,
00:52:09you also do a personal call with them,
00:52:11like what I'm doing right now.
00:52:12And then you do the fastest diagnosis of their business
00:52:16and you cut it down and you start clipping it.
00:52:18So now it's a value add and it's marketing.
00:52:20It's not interesting 'cause it's a hypothetical.
00:52:25So what makes content interesting is stakes, right?
00:52:28You have to have stakes, yes.
00:52:31And so there's ways of making stakes,
00:52:33which is the artificial way,
00:52:34which is like you just create a hook.
00:52:35A hook creates artificial stakes, which is curiosity.
00:52:38What if I basically,
00:52:39I wasted my time if I don't hear the rest of this,
00:52:41that's the stake with a good hook, right?
00:52:43Now, if we want to create real stakes,
00:52:45it's like if someone starts a call and says,
00:52:48I'm on the edge of a cliff, I'm about to jump off.
00:52:50And if people actually believe that,
00:52:53the stakes in the call are life or death, right?
00:52:55And so you will get watch time.
00:52:57Now, of course you want to do this ethically and whatnot,
00:52:58but I use it as an example.
00:53:00And so for you, you need to,
00:53:02are you studying anyone in the space that you admire
00:53:05that you think is doing a good job?
00:53:08- Hmm, not studying game tape, yeah.
00:53:12- Yeah, dude, like look at where the people who are in,
00:53:15like I just gave you two,
00:53:16but like you should have like a list of 10
00:53:18who are doing better than you.
00:53:21Look at the hooks that they're using and then say,
00:53:23okay, can I use this hook and then solve it a different way?
00:53:26So my, I don't,
00:53:26I'm not a big believer in copying people's content.
00:53:28I think it's a bad idea, but if you want to use a hook,
00:53:30I think that's whatever.
00:53:31If you had, you know, you want to reuse five or 10 words,
00:53:33and then you have a very different delivery on that hook,
00:53:36I'm all for that.
00:53:37And so I think a combination of studying the people
00:53:39who are in the space, modeling the structure,
00:53:41because you have to hook, retain reward
00:53:42is literally how content works, right?
00:53:45I'm going to bet that your hooks aren't that good
00:53:47and that the content itself is generic rather than specific.
00:53:51And so people like, think about how silly,
00:53:54I use this example a lot, but I think it drives it home.
00:53:56Like Dave Ramsey literally tells people three hours a day,
00:54:00five days a week for 40 years, spend less than you make.
00:54:04That's the content.
00:54:05I could make an argument that that is drier than tax, right?
00:54:09But when you get into the story of it and it's like,
00:54:12oh, my husband's cheating on me and he did this thing.
00:54:14Now it's like, you know, it's, there's drama there, right?
00:54:17So you can use the stories because at the end of the day,
00:54:19you're just going to give them a couple of pieces of advice.
00:54:21And you're like, well, shoot, there's only so many tax codes.
00:54:23It's like, dude, he literally tells people to spend less.
00:54:26Like it could, the advice couldn't be simpler,
00:54:29but it's the situation.
00:54:31It's the context that makes it interesting.
00:54:33And the stakes is what did you spend last year?
00:54:35And imagine the one where it's like,
00:54:37I have a $500,000 tax bill and I don't have the cash.
00:54:39Stakes.
00:54:42And I bet you, have you had that situation come happen?
00:54:45- Oh yeah, uh-huh.
00:54:46- Right.
00:54:47You have amazingly high stakes in this business
00:54:49and you're just not using it.
00:54:51- Oh, okay.
00:54:53So using clients,
00:54:56confirm it's cool with them, chop it up, mix it up.
00:54:58In terms of demonstration of expertise,
00:55:00is that just like a, like a, like a show?
00:55:03- No, no, no, like I'm saying, demonstrate your expertise.
00:55:06I'm demonstrating my expertise right now, right?
00:55:09You do what I'm doing.
00:55:11Show you helping someone save money on taxes.
00:55:14- Oh, okay.
00:55:16And then use a medium through a client.
00:55:19- Yeah.
00:55:20Are you, do you have any, you have,
00:55:21'cause you're a local, right?
00:55:23- I wouldn't buy me that.
00:55:26- As in like you have in-person business.
00:55:27If you said San Francisco, so a lot of people,
00:55:28you're in the Bay Area.
00:55:29- Oh, it's fully remote actually, yeah.
00:55:31- Okay, well, worst case if they're all,
00:55:33if they're all geographically located,
00:55:34you can invite them in to do some stuff.
00:55:36- Oh, okay, okay.
00:55:38So do it IRL, don't do a Zoom call.
00:55:40- Yeah, I think IRL will work a lot better.
00:55:42- Oh, okay.
00:55:43- If you have that ability, which you do, do it.
00:55:45You know what I mean?
00:55:46- Got, oh, okay.
00:55:47That's a key part.
00:55:49- Yeah, I'm saying like Dave Ramsey's remote.
00:55:51So I don't want you to get this belief
00:55:53that it doesn't work the other way.
00:55:54But I'm saying, if it's your first shot,
00:55:55you'll have better, you'll have,
00:55:56it'll be easier to get it to work in person
00:55:59than it will be remote.
00:56:01- Oh, okay, yeah.
00:56:02- So let me give you the TLDR on this.
00:56:05You need to build in to your delivery model,
00:56:09a mechanism that on a monthly basis,
00:56:11you are going to talk to 20 to 50 clients.
00:56:14And you're gonna talk to them in person or remote,
00:56:18and you're gonna record that so you can add them,
00:56:20give them more value.
00:56:22And you're gonna structure the call in a way
00:56:24so that you can start with the stakes
00:56:25that they're going through,
00:56:26their last year's bill versus this year's bill,
00:56:29or maybe how they started and what they're,
00:56:31the bill that's upcoming
00:56:32and how we're gonna try and pay it down, whatever it is.
00:56:34And then you're gonna go through one to three tactics.
00:56:36They're gonna help them.
00:56:37That's it.
00:56:38You just do that over and over and over again.
00:56:40- Gold.
00:56:42Okay, nice.
00:56:44Oh, I saw there.
00:56:45And then go down.
00:56:46And then are they in that clip or no?
00:56:49- Yeah, of course they're in the clip.
00:56:50- Get their consent.
00:56:51Okay, just get consent.
00:56:52- Yeah, and you can also just blur out the,
00:56:54like this is where a phone works well,
00:56:57because you don't see the faces.
00:56:58It's John from whatever, like no one knows, right?
00:57:01So you could just do face
00:57:02and they could do all the financials.
00:57:03But if you have no face and it's just John, who knows, right?
00:57:06So you can do it that way.
00:57:08Or if they're in person, you can blur out the face.
00:57:10Either way works, man.
00:57:12- Okay, and then generally our meetings right now
00:57:14are about an hour.
00:57:15Like would it be that long or no?
00:57:16- No, I mean, our meeting right now is 10 minutes
00:57:18and we're about 10.
00:57:19- All right.
00:57:20So just, okay, quick things.
00:57:22- Yeah, dude.
00:57:22It's just like, you're good at this stuff.
00:57:24You're doing 4 million bucks a year, right?
00:57:25So you don't suck at it.
00:57:27So just give them one or two things that they can take away.
00:57:31And also you can just consider calling,
00:57:33like you have followers, right?
00:57:35Even though you've been posting for a while,
00:57:36DM some of your followers.
00:57:38Just say, hey, want to do a free Jack salt, no pitch.
00:57:41I'm just doing it for content.
00:57:43Your lucky day.
00:57:44- Nice, uh-huh.
00:57:47- Cool?
00:57:48- Dude, so solid, man.
00:57:50Thank you so much. - All right, good.
00:57:50Appreciate you, dude.
00:57:52- All right, take care.
00:57:53- Rock and roll.
00:57:55- All right, Vantage is the group
00:58:00that I'm taking the calls from.
00:58:01It's our million dollar plus community for business owners.
00:58:03If you're a million dollar plus community,
00:58:05if you are a million dollar plus community
00:58:06for business owners, you'd like to join, you can go there.
00:58:08I priced it as cheap as they would let me.
00:58:10I just asked them how cheaply can I put this?
00:58:13And they said, make it a thousand dollars a month.
00:58:15Even though the revenue maximization point, by the way,
00:58:18was $5,000 a month, the cheapest amount,
00:58:21the point of marginal cheapness, which is beyond that point,
00:58:23people would not believe that it would be possible,
00:58:25was 1,000, which is why it is priced that way.
00:58:26So if that's you, love to have you.
00:58:29Inside, we do lots of AI stuff,
00:58:32which is what we're focused on.
00:58:34All right.
00:58:34Rock, roll?
00:58:39Let's see, I'm gonna do one from the chat real quick.
00:58:41Alex, what is your advice for people at rock bottom?
00:58:44I live in a thermal country.
00:58:45I tried to offer B2B AI agentic services starting in the US,
00:58:48but there are compliance and trust issues.
00:58:52I don't know what the compliance issues would be.
00:58:54I mean, it sounds like you just couldn't sell people.
00:58:57There's no issue with,
00:58:59like you could sell agentic setup services
00:59:02to businesses all day long until the cows come home.
00:59:05So I don't think that's a problem.
00:59:06I will say that I'm gonna bet,
00:59:10just off of the name that I saw,
00:59:13that you probably need to do a cleanse of your social media
00:59:18to make it look like you're a legit business.
00:59:21You need to make sure that your content looks
00:59:23like it's AI'd out and looks clean and good
00:59:26so that they're like, man,
00:59:27I want my stuff to look like this and look dialed.
00:59:29And then your outreach tips and things like that,
00:59:31those calls will go better.
00:59:32Also, if you have a very, very, very strong accent
00:59:35speaking English, it will for sure affect your sales.
00:59:38With that, let's rock.
00:59:40Hello, hello.
00:59:43Hello, hello.
00:59:44Alex Ramozi, I love you.
00:59:47I love you too, man.
00:59:49Let's rock.
00:59:51So I'm Abram.
00:59:52I have an easy natural weight loss program for women online.
00:59:57We do $4.1 million a year right now.
01:00:01And we'd like to be at $12 million a year.
01:00:05What is stopping me is consistently filling
01:00:10the sales calendars with qualified leads.
01:00:13And if I don't solve this problem,
01:00:15then my team can't support their families
01:00:17and not hitting my goals bothers me to no end.
01:00:21So how can I get more qualified leads
01:00:24on my sales reps calendars consistently?
01:00:27- Yeah, so they can feed their kids and not be homeless.
01:00:29What are we doing here?
01:00:30- Right.
01:00:31- All right, so primary way of getting customers right now?
01:00:34- It's basically 50/50 between meta ads and organic.
01:00:39- Okay, and is it IG?
01:00:41Is your organic?
01:00:44- Mostly, it's Facebook and Instagram for the organic.
01:00:49- Got it, so it's meta.
01:00:49All right, so meta, organic, and then meta ads for-
01:00:52- Correct.
01:00:54- Yeah, on paid.
01:00:55Okay, got it.
01:00:56What's price point and what's CAC?
01:00:59- My price point is $10,000 for a year
01:01:05or $5,000 for a downsell for a year.
01:01:09I'll pull up our cost to acquire a customer right now.
01:01:13It is $1,193 cost to acquire a customer.
01:01:18- Is that paid or blended?
01:01:22- Blended.
01:01:24I don't know how to separate them anymore
01:01:26ever since I've been doing paid and organic.
01:01:28It's really hard because they'll go through one path
01:01:32and then they end up out the other end.
01:01:35- I got you.
01:01:35So 1,100 is blended?
01:01:37- 1,100 is blended, correct.
01:01:39- Okay, that's not bad.
01:01:41Okay, all right.
01:01:43And then you said five and 10K, what's average ticket?
01:01:46- The average ticket is...
01:01:49Is 5,087.
01:01:54- Oh, so most people go for the five.
01:01:55So you anchor at 10
01:01:56and then most people drop down to the five?
01:01:58- Correct, yeah.
01:01:59- Okay, got it.
01:02:00All right, 57.
01:02:02Okay, got it.
01:02:03So you need to scale your demand gen side.
01:02:07All right, so dude, weight loss is tough, man.
01:02:11It's tough, man.
01:02:16The reason it's tough is there's no revenue retention
01:02:18in the business, right?
01:02:21Like after you sell this thing,
01:02:22I'm guessing they don't buy something else, do they?
01:02:25- Yeah, we sell them into our backend, the community for it.
01:02:28They typically stay on for two to three more years.
01:02:31- Okay, what's the price point of that?
01:02:34- That one is like a fourth the price.
01:02:36We basically, we took the money models approach where we...
01:02:40Yeah, exactly.
01:02:41So after the first one,
01:02:42we sell them for basically half the price.
01:02:44So like 2,500 upfront.
01:02:46And then they do a monthly recurring
01:02:48and then they get to keep that monthly recurring
01:02:49for as long as they stay in the program.
01:02:51- And what's the price point of the monthly recurring?
01:02:54- It's anywhere from 50 to $150 a month.
01:02:57- Got it.
01:02:59And so that's where the churn is super low 'cause they pay.
01:03:00So what percentage of people go into the 2,500?
01:03:04- 70% go into the 2,500.
01:03:07- That's astonishing, dude.
01:03:09- Yeah, and they're actually thanking us
01:03:11on the sales calls now because they're like,
01:03:13"Oh my gosh, I cannot believe you're letting me do it."
01:03:15'Cause we increase the price for our program
01:03:17by $1,000 every six months.
01:03:18We're very public with it.
01:03:20So everyone that's in the program already, they're like,
01:03:22we have people that joined for $3,000 before.
01:03:25And now they're like,
01:03:26"I get to pay $1,500 plus $100 a month."
01:03:31And they're like, "Oh my gosh, this is the best thing ever."
01:03:32- Dude, I love it.
01:03:33I almost wrote a whole chapter on it, I love it.
01:03:36Okay, cool.
01:03:37So we have to increase demand.
01:03:38I mean, if these numbers are true,
01:03:41which I'm assuming they are, right?
01:03:44If you had a three-year stick on 100 bucks a month,
01:03:47you've got 10K on the back, right?
01:03:51Plus the 2,500, you got 12,500 plus the 57, right?
01:03:55So you're at almost 18,000 in LTV, right?
01:03:59And a lot of that's margin.
01:04:01- Yep, yeah, a huge part of it is margin, yeah.
01:04:04- What's margin right now on four?
01:04:06- Oh, like what do we take home?
01:04:12- Yeah, what's your net?
01:04:13- My net for, oh crap, I'd have to pull up the other ones.
01:04:16But anywhere about 120,000 a month,
01:04:20I take home for what I take home.
01:04:24- Oh, a month.
01:04:25Okay, I was like, what the hell?
01:04:26Okay, got it.
01:04:27So you're doing 1.4 on four.
01:04:30- Yeah, so that's like the net net.
01:04:32Like if we're just talking about the net operating costs
01:04:36or things like that, or you just being like net
01:04:37that I take home. - No, that's fine.
01:04:38That's fine.
01:04:39So you got, so yeah, so you're at like 30-ish percent
01:04:42net margins somewhere in there.
01:04:44- Yeah. - Okay, got it.
01:04:45Okay, so what happens when you scale your paid?
01:04:51- So ever since Andromeda hit,
01:04:54it's been way easier to have profitable ads.
01:04:57Like it's so crazy because as soon as you put something up,
01:05:00you spend like $30 and we get a 5K painful like the next day.
01:05:04- Yeah.
01:05:05- And then a week later, it is just hammer gene money.
01:05:09Like, or the lead quality just goes to shit like right away
01:05:13and we have to shut it off.
01:05:14So I'm basically just cranking through a ton of
01:05:18like things for Tafithian Andromeda engine.
01:05:22- Yeah.
01:05:23- And that works to a point,
01:05:24but I can never seem to scale it up
01:05:26to wherever I want to get.
01:05:27I've never found, I've not found a true winner
01:05:30in like, I feel like a year now.
01:05:32They've all just been really short cycles.
01:05:34- It's 'cause the game has changed.
01:05:36And so what you need to build,
01:05:38so this will be really good for a lot of people,
01:05:40not just you.
01:05:40So you obviously have like,
01:05:43when you have weight loss in the business like yours,
01:05:44it's all demand, right?
01:05:46And so rather than me say,
01:05:48"Hey, let's make more better content."
01:05:50I think that that one seems obvious.
01:05:52I think what you need to build
01:05:54is kind of what I was talking about from the tax side,
01:05:56but you need to build this.
01:05:58You need to build a self-looking ice cream cone
01:05:59within the business
01:06:01that can basically make you an affiliate army.
01:06:03So for example, like we put out, gosh,
01:06:06I would say collectively probably 500 pieces
01:06:08of creative a day.
01:06:09And so you just aren't putting nearly enough creative out,
01:06:13which means like, if that is the true limitation
01:06:16of the business, which it is right now,
01:06:17like right now, the thing that's limiting your business
01:06:19is you're creative.
01:06:20You need more creative.
01:06:21And so that means we need to have a processor,
01:06:23a system that creates creative.
01:06:25And so my curiosity would be,
01:06:30is there a way that we can create a cycle
01:06:33for your customers to make reels and shorts
01:06:38about your stuff and basically keep their,
01:06:43instead of paying $100 a month,
01:06:45it's like you can pay $100 a month,
01:06:46or you can make me two pieces of content a week
01:06:49or five pieces of content a week.
01:06:50- What does that content look like?
01:06:54- Then you would look at all the strongest hooks
01:06:59in weight loss, tell them what those hooks are,
01:07:03let them use those hooks and also make their own
01:07:05because that's how you discover new ones.
01:07:07So what you need to do,
01:07:08so are you familiar with TikTok Shop?
01:07:10- Yeah.
01:07:11- Okay.
01:07:12You want to create your own TikTok Shop affiliate system
01:07:17fundamentally for people to create creative
01:07:21to promote your thing.
01:07:22Like this is what will take you from four to not 12.
01:07:25Like this will take you to 50.
01:07:26Like this is the highest point of leverage
01:07:29in the business for you.
01:07:30And so answering the question,
01:07:32like how can I get a hundred people
01:07:34to make me five pieces of content a week?
01:07:37So you get 500 pieces of creative and with Andromeda,
01:07:41the algorithm will read number one, what they're saying,
01:07:45number two, what they look like in the room.
01:07:47And so it will match because all Andromeda did,
01:07:50which is why the ROI is so high is they just took the,
01:07:53the idea of national ad campaigns is like gone.
01:07:56It's all sub-segments because they want the,
01:07:59they want the process,
01:08:01rather they want the experience for a consumer to be,
01:08:05feel like the algorithm is so catered to them,
01:08:07which means that advertisers can no longer just be like,
01:08:10hey, buy my shit, right?
01:08:12It's like, you have to be like, oh, you're just like me,
01:08:14who looked like you need to talk like me.
01:08:16And you're making those recommendation now more likely.
01:08:18So marketers love it and hate it
01:08:19because it's your experience is 100% what Andromeda does.
01:08:23You get better ROAS and it burns out in two days.
01:08:26And so I just happened to come,
01:08:28like the biggest gift I ever got
01:08:29was I started as a local business owner.
01:08:31And so I had the same a hundred thousand people
01:08:34I could advertise to.
01:08:35So I had to make fuckloads of creative before it was cool.
01:08:38So that's why I've flexed this muscle a lot.
01:08:40And so it, but your needs at your spend is beyond,
01:08:47like you're gonna need, make your target 500 pieces a week.
01:08:52- 500 pieces a week from the,
01:08:55my clients just talking about whatever these hooks are.
01:08:58So if I noticed with Andromeda too.
01:09:00- And you can probably go 50/50 static and video.
01:09:05- Yeah, that was gonna be my question
01:09:06because the, when I have Andromeda,
01:09:09I have, that's exactly what my split is right now.
01:09:11It's like 50/50 text and images and video,
01:09:15but the messaging has to be 100% unique
01:09:19between every single creative for it to crank like that.
01:09:22And I mean like literally nothing is the same.
01:09:24Like the entire thing is, all of them are like 100% different.
01:09:28That's why they crank so much.
01:09:30But so if I have my clients doing this
01:09:32and they're putting out this five piece of content,
01:09:34am I telling them, hey, these are all the best hooks.
01:09:36Everyone record these best five hooks?
01:09:38- They can make the same hooks.
01:09:39- With my brand messaging?
01:09:39- They'll be fine.
01:09:40Yeah, they get, like, they can,
01:09:41like if you have different people saying the same thing,
01:09:43that's totally fine.
01:09:45- Okay, that would still be okay.
01:09:47What about, do I need to worry about like brand messaging
01:09:49inside of like what they're saying?
01:09:51- Well, you can approve it.
01:09:52I mean, you can watch them.
01:09:54- Oh, no, I mean like I want to sell easy weight loss
01:09:57for women.
01:09:58Do I have to make sure that they say that specific thing?
01:09:59You know, like, or do I have to say like,
01:10:01hey, I lowered my cortisol.
01:10:03- Dude, if you can get that past the ad scraper,
01:10:06if you get easy weight loss for women working, amazing.
01:10:09A lot of, I mean, you're skating on thin ice on that one.
01:10:13- Yeah.
01:10:13- Easy, fast weight loss.
01:10:15- Yeah.
01:10:16(laughing)
01:10:17Yeah.
01:10:18- The only thing else you need is free and you'll hit
01:10:20the trifecta, dude.
01:10:21(laughing)
01:10:22Yeah.
01:10:23- Free guaranteed.
01:10:23- Yeah.
01:10:24Fast, easy, free weight loss.
01:10:27No, man, that's what you need to do.
01:10:28You need to build out the machine.
01:10:30And do you already have AI automation set up
01:10:33so that you can get 100 or 200 statics a week
01:10:35just cranking to you without you doing anything?
01:10:37- No, I write out all the copy.
01:10:41- No, I meant that.
01:10:42- Every day.
01:10:43- Not it, not it.
01:10:44- Yeah.
01:10:45- That's done.
01:10:46- 'Cause I've tried, yeah,
01:10:47'cause I've done the AI ones that I've done,
01:10:50or I guess it's all testing, 'cause I don't know,
01:10:52like some of the ads I think suck ass
01:10:54and all of a sudden I put them out and they rock.
01:10:56So like, I don't know what's gonna be good.
01:10:58So if I'm putting out the different like text
01:11:01and imaging things, do you have like best practices
01:11:03that you guys have seen work right now?
01:11:05Where if you guys are doing like five different image
01:11:09or one image in like five different copies
01:11:11and then you're doing advantage creative
01:11:13or anything specific that you guys are seeing?
01:11:16- Dude, we were just cranking so much variety
01:11:17and then whenever we do have winners,
01:11:18we add it to the winner, the winner sheet
01:11:20and then that feeds the AI.
01:11:22- Gotcha, oh my gosh, why am I not doing that?
01:11:28All right, I took my winning emails.
01:11:30You know what I should, why am I not taking my winning ads?
01:11:33Like, all right, so it makes a lot of sense.
01:11:36- Good talk.
01:11:37- Awesome, all right.
01:11:38- Appreciate you, Ben.
01:11:40- I will definitely do this, yeah.
01:11:41Thank you so much.
01:11:42- Yeah, you bet dude.
01:11:43- Rock and roll.
01:11:44- All right, what do we got?
01:11:48We got, is Oz here?
01:11:50He's here?
01:11:51All right, my peeps, I appreciate you.
01:11:55Hopefully you enjoyed this.
01:11:57If you wanna hop on one of these calls,
01:11:59you can hit the link there at the bottom.
01:12:02So there it is at the bottom.
01:12:04And otherwise, I love you all.
01:12:06I hope you guys are crushing your goals
01:12:09like beer cans that you just drank onto your forehead.
01:12:12And yeah, with that, be fruitful and multiply your bud lines.
01:12:16Ow!

Key Takeaway

Achieving $1,000,000+ business growth depends on reaching 'scale zero' by automating delivery through AI workflows and maintaining lead flow through high-volume, story-driven creative production.

Highlights

Partnering with businesses that already possess your target audience is the fastest way to grow a distribution network from day one.

Freemium models succeed when marketing effort is shifted entirely toward the 'ascension' phase, treating free user acquisition as a zero-cost lead source.

Scaling a service business from $2 million to $20 million requires documenting every manual action into automated AI workflows to reach 'scale zero'—where the founder's time requirement is eliminated.

Home service businesses increase close rates by framing second-place prizes as 'highlighted home' discounts rather than just rejecting non-winners of a featured property giveaway.

Ads on Meta platforms under the Andromeda algorithm now require high-volume creative production of up to 500 unique pieces per week to combat rapid audience burnout.

Service companies can increase LTV by transitioning from flat-rate retainers to a percentage-of-revenue model once they have established a high-authority brand.

Tax and legal content generates high engagement by using real-world stories with high stakes, such as a $500,000 tax bill, rather than explaining abstract codes.

Timeline

Fastest Methods for Lead Generation and Staffing

  • Training unskilled workers over a single weekend provides a more scalable labor source for service businesses than poaching technicians from competitors.
  • Partnering with entities that already own the desired audience provides immediate distribution and higher conversion rates due to existing trust.
  • Aggressive lead generation should prioritize immediate decision points in the customer journey over premature optimization.

Recruiting and training are often underestimated; for example, an auto detailing business can train an 'okay' technician in a couple of days rather than searching for experts. Growth acceleration happens when a business moves to where the 'river of desire' already flows. This involves identifying the two steps preceding a purchase and making deals with those who control those steps.

Monetizing Freemium Software and Lead Flow

  • Freemium tools must include enough friction, such as ads or restricted features, to make the paid tier attractive to users.
  • Manual onboarding calls for the first 500 users provide the necessary data to pivot the product roadmap toward high-paying demographics.
  • Solving one customer problem, like lead generation, inevitably creates a new problem like sales or delivery which represents the next revenue opportunity.

A relocation service in the Netherlands struggling with free student users can monetize by shifting to a B2B model, selling those users as leads to moving companies. High-volume free traffic is a gift that requires channeling rather than over-engineering the software. Direct engagement through outbound calls immediately after sign-up is the most effective way to identify what users are actually willing to pay for.

Reaching Scale Zero Through AI Workflows

  • Modern trillion-dollar companies are technology businesses disguised as service providers.
  • Scaling a business requires getting the leader's time investment down to zero before attempting to 100x the volume.
  • Talent agencies and marketplaces must focus on the 'hard side' of the network, which is usually the brand or the product, as demand follows supply.

An influencer coaching business on track for $2 million is often supply-constrained by the founder's personal involvement in delivery. By documenting the 60+ manual steps in a service and replacing them with AI agents or automated workflows, the business can scale without adding significant human 'dead weight'. This 'go slow to go fast' approach ensures the foundation is repeatable before the volume is increased.

Optimizing Sales Funnels and Giveaway Offers

  • Requiring both spouses to attend a sales presentation for home services prevents 'zombie leads' and increases the immediate close rate.
  • A giveaway model works best when the second-place prize is a public discount applied to the primary service.
  • In-person sales demonstrations should include a VSL (Video Sales Letter) shown on an iPad while the salesperson calculates the quote to pre-frame the offer.

An outdoor lighting company doing $1.8 million struggled with a 10% close rate because it only sold to the one 'winner' of a monthly feature. By re-framing the offer so that non-winners become 'highlighted homes' receiving a second-place discount, the business captures the 90% of the audience previously ignored. Additionally, including more proof and high-stakes stories in the nurture sequence builds the necessary tension for a high-ticket close.

High-Volume Content and Ad Strategies

  • Facebook remains a superior platform for high-ticket services because the older demographic holds the majority of disposable income.
  • Content interestingness is a function of stakes, such as life-or-death financial consequences or personal drama.
  • Scaling Meta ads in the current algorithm requires producing up to 500 unique pieces of creative weekly to maintain a high Return on Ad Spend (ROAS).

Tax and weight loss businesses often fail at content because they present dry facts instead of demonstrating expertise through live, high-stakes scenarios. A weight loss business doing $4.1 million can scale to $50 million by turning its customer base into an 'affiliate army' that generates 500 reels and shorts per week. This volume allows the algorithm to match specific sub-segments of the audience with creators who look and speak like them, overcoming the rapid burnout of traditional ad campaigns.

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