How to Build Systems to Actually Achieve Your Goals

JJustin Sung
ManagementJob SearchAdult Education

Transcript

00:00:00How is someone meant to balance working full time with constantly learning and upskilling,
00:00:07while getting enough sleep, while exercising and taking care of your health and then spending time
00:00:12with your loved ones and then having free time for hobbies? Is that even possible? Yes it is,
00:00:18but only if you think in systems. I've spent over a decade coaching thousands of professionals to
00:00:25learn efficiently and succeed in their careers, while having enough time and freedom to live life.
00:00:33And in my experience, thinking in systems is the secret to regaining control and freedom so that
00:00:40you're not stuck on that hamster wheel of constantly feeling busy, while at the same time not making
00:00:47progress on the things that you really care about. So in this video I'll explain what thinking in
00:00:51systems actually means and I'll share with you some simple ways to build systems for your own goals,
00:00:57utilizing the same principles I use when I'm coaching clients.
00:01:00So what does thinking in systems actually mean?
00:01:05The point of thinking in systems is that you reduce your reliance on thinking in terms of willpower
00:01:18and motivation. The aim is to reduce your dependency on these two things. And instead
00:01:25what we do is that we build processes that automatically help us to achieve the types
00:01:33of results that we're looking for. And once you find the processes that actually work,
00:01:37you then chain these processes together and now you've got a system. Most people don't think in
00:01:44systems. Most people are operating in terms of intentions and tasks. So thinking I need to
00:01:50exercise today or I need to get more sleep or I need to finish that course. But when you're busy
00:01:55it is difficult to turn these intentions into reality. Now if you're more proactive you go from
00:02:01these intentions and then you turn these intentions into plans. So for example it's not just I need to
00:02:11read more, it's I'm going to spend an hour every evening to dedicate to reading. And it's not just
00:02:17I need to exercise more, it's okay when I get home from work I'm going to use that time to exercise
00:02:22every day. Okay I've made a plan. But what happens if you're too tired? What happens if something
00:02:26comes up? What happens on day three of your plan and then you realize you haven't even started yet?
00:02:31At this point you just feel frustrated and disappointed in yourself because yet again your
00:02:36plans haven't come to fruition. So let's look at this same problem through the lens of thinking in
00:02:41systems. And there are three principles that I want you to keep in mind whenever you're thinking
00:02:46in systems which will help you to build a system for your own goals. The first principle when we're
00:02:51thinking in systems is to think about things holistically. You look at your intention and then
00:02:58you think about all the factors that would influence the success of that goal and that
00:03:04intention. So you are proactively expecting that plan to fail. You're expecting to be tired and
00:03:11lazy and for things to come up. And you're asking yourself what can I do about that? And so when I'm
00:03:18coaching someone to build their own systems one of the first things I'll do is I will ask them about
00:03:23all the things they've tried in the past and then why that didn't work for them. I'm paying close
00:03:28attention to what they did but also how they responded to that obstacle or that challenge.
00:03:33It's important that you do this step because you need this list of all the possible barriers
00:03:38because there's a high chance that the system you end up creating is going to have to account for all
00:03:43of these factors. And this is actually directly tied to the second principle which is that you should
00:03:47build your system for repeatability. You do not want to develop a system of doing something that
00:03:58relies on like all the stars aligning. You want it to work on the worst day. And so if you think
00:04:04about your intention and the plans that you have made you can evaluate these plans in terms of how
00:04:10repeatable they are on a bad day and ask yourself does it rely on willpower or motivation for me to
00:04:17execute on this plan. And for the overwhelming majority of the clients that I work with most
00:04:23of the plans that are created usually require you to inject motivation and willpower to make it
00:04:28happen. And that is a violation of the second principle which is to build for repeatability.
00:04:33You want to make sure that there is as little friction as possible. And so what happens when
00:04:38we work with these two principles and then think in systems is that you actually end up sort of cycling
00:04:43back and forth between these two principles. You figure out something that is high effort
00:04:50that means that you know you're gonna rely on this willpower and then you think about ways to avoid
00:04:55that what are ways that I can make it easier and then you go back and ask yourself okay well what
00:05:00are the challenges what are the obstacles what are the other factors that might make that plan not
00:05:05work. So for example there's this accountant that I was working with last year who was studying for
00:05:08their chartered accountancy exams which is a pretty dense exam and they're working full time as well
00:05:13and their plan to begin with was that they were going to do a bit of studying for their CA exams
00:05:18every day after work as soon as they got home. Now this plan failed like all the time because
00:05:24there's too much traffic and sometimes he gets too tired on his drive home and then he gets home and
00:05:29there's family and he has to you know prepare dinner and then after dinner he's like too tired
00:05:33and too sleepy he just wants to relax. And so one solution to that which is the common one is to say
00:05:39okay well you just need to like dig deep and then try harder you know forget it if you're tired you
00:05:44know who cares if you're tired just do it anyway and yes that can work for a period of time but
00:05:49personally I don't believe that that is sustainable and it's also kind of like a not a pleasant way to
00:05:54live every day. So instead when we think in systems holistically and for repeatability we look at that
00:05:59problem and we say okay sure what can we do about that perhaps we can stay at work for longer after
00:06:06work and then you beat the traffic you do the work and the study that you need to do in your office
00:06:11and then you come home after that so that's us trying to reduce the amount of effort tackle some
00:06:17of these barriers that come up in terms of feeling too tired not enough energy and so we go back here
00:06:22and think okay well what are the reasons why that might not work so in this case it's if I come home
00:06:27that late then my entire family has to push back their dinner time could that work could you have
00:06:32a conversation with your family and maybe they were fine with it maybe they can just push back dinner
00:06:36by an hour and it's no big deal and then we have one so that was one option and we explored another
00:06:41option okay could we just study another time of the day could you study before work in the morning
00:06:45the issue is well then I'm not going to get enough sleep okay so could you sleep earlier to get enough
00:06:50sleep well I can't because in the evening whatever okay could you change your nighttime routine
00:06:54to make that happen so you see we're constantly bouncing back and forth between looking for that
00:06:59low effort solution and then going back to think about all the reasons why it might not work until
00:07:04we arrive at this combination that allows us to lock in that success what's really important with
00:07:09this process is that you have to think about it as a series of problems to solve just because your
00:07:16first solution isn't perfect doesn't mean that there is no solution there is some combination
00:07:23of solutions that will work your role when you're thinking in systems is to look for that combination
00:07:30until you figure it out and this is a process that I personally repeated hundreds of times which
00:07:35eventually is what allowed me to work full-time as a doctor while running a business full-time
00:07:42and then doing my masters full-time while going to the gym and having a social life and spending time
00:07:49with my family and getting eight to nine hours of sleep every night and often one of the biggest
00:07:52things I do now when I'm coaching someone is that I simply am more committed to looking for that
00:07:59solution for longer than they normally might and a lot of the time the solution we come to from this
00:08:05thinking process involves a certain level of discomfort but this is actually fine in fact this
00:08:12is a good thing the fact that a solution feels uncomfortable means it's different than what we're
00:08:17used to doing and getting a different result to what we're used to getting is actually the whole
00:08:23point of thinking in systems and what I found is that the discomfort of making the change and acting
00:08:29on the solution is often not as bad as the discomfort of not making the change or it may be
00:08:35uncomfortable to change your nighttime routine so that you can sleep one or two hours earlier yes
00:08:41that's uncomfortable sure but it's not uncomfortable versus comfortable it's uncomfortable versus even
00:08:47more uncomfortable because if you don't make those changes you have to live with the stress and the
00:08:53pressure and the anxiety and the disappointment of never being able to make meaningful progress on
00:08:57these things that matter to you now as you do this process and you go back and forth between these
00:09:02two principles you will find that your intentions and your plans become much clearer and much more
00:09:08specific your plans are not just general statements about the fact that you're going to do something at
00:09:13a certain time it covers contingencies if I'm tired I'm gonna do this if I'm not tired I'm gonna do
00:09:18this you will learn so much about yourself and how you respond to different challenges that you will
00:09:23also learn how you can make it easier for yourself to just do the things that you need to do the way
00:09:30you follow your plans and create habits and achieve your goals becomes much more fluid and dynamic
00:09:36adapting to the unexpected challenges of life rather than having this rigid approach which
00:09:42constantly butts up against it and the only thing holding it up is your unwavering willpower which
00:09:48will waver now this is something that I've been doing for years and I've been helping people
00:09:53to build their own systems for years as well and I've picked up a lot of little tips and tricks
00:09:58that make it easier to build systems for certain goals and overcome certain obstacles now some of
00:10:04these things I share on youtube but another place that I share them is in my free weekly newsletter
00:10:09these are emails newsletters that I write up with my fingers myself not chat gpt generated
00:10:16where I think about what are the things that I wish I had known when I was first building my systems
00:10:22and learning to learn effectively and manage my time more effectively what are the biggest
00:10:26needle movers that allowed me to learn effectively and advance my career while maintaining that
00:10:32balance in life and I summarize those in these emails and I send them to you for free every
00:10:36single week so if you're interested in getting some of those insights then I'll leave a link for you to
00:10:40sign up in the description below now on to the final principle at this point if you're just doing
00:10:46the first two you will succeed each iteration of your plan and your system will just get better and
00:10:52better until you just don't have any obstacles left but this final principle is what will allow that
00:10:56system to stay with you and evolve for life and it makes it much easier to just maintain this system
00:11:04as I call this peeling the band-aid so peel the band-aids
00:11:09your first system that you build from this process is going to be full of band-aids so for example
00:11:17let's say that a problem you have with carrying out your plan is that you always feel too tired
00:11:22and you struggle to focus so the first solution might be to take a nap during the day and to
00:11:29use a timer when you're working to try to increase your focus these are band-aid solutions because
00:11:34they help you right now in the short term without addressing the underlying issue the reason you're
00:11:38tired is because you're not getting enough sleep the reason that you can't focus is because your
00:11:43attention span is terrible and the reason we want to remove band-aid solutions even though they can
00:11:48serve us in the short term is because it just over bloats our system and if possible we want to remove
00:11:56the limitations and conditions for us to succeed you know what if you don't have time for a nap what
00:12:03if you don't have a timer available for you well in that case your just plan just fails for that
00:12:07day so while these band-aid solutions do give us a benefit right now they should be a temporary
00:12:14solution while we work on solving the underlying problems and often working on these underlying
00:12:20issues involves a change in habits which means because it involves unlearning and retraining
00:12:29your habits it's going to take time and so the very act of changing your habits so that you can one day
00:12:37remove these band-aid solutions should actually be part of your system and so this changing habits
00:12:44actually ends up becoming another intention and then we plug that into our system so for example
00:12:51yes we might have figured out that taking a nap and using a timer is helpful for us right now we can use
00:12:57that but then at the same time we think about how we can improve our sleep habits and how we can train
00:13:05our attention span that becomes our new goal and then we go through to these first two steps again
00:13:13to work that into our system and by doing this it means that the system we create ends up being
00:13:19effective for us not only in the short term but also in the long term so these are the three
00:13:24principles for thinking in systems and it may seem like a lot of work and a lot of thinking and you
00:13:30know all very complicated to create this system but the crucial thing you have to understand
00:13:36is that it is the exact same amount of effort it's the same amount or less discomfort always saying
00:13:44is that there is a different way that you can direct that time and effort which is much more
00:13:50likely to help you achieve your goal and finally feel like you have a bit more time and freedom in
00:13:57your life now if you're a busy professional with lots to learn and the time spent learning is
00:14:01sucking away that time and freedom from your life then you might want to check out this video
00:14:06where i teach you how to create a learning system so that you can develop deep meaningful knowledge
00:14:13for huge workloads and half the time

Key Takeaway

Building systems that reduce dependence on willpower through holistic thinking, repeatability, and addressing root causes enables sustainable achievement of goals while maintaining work-life balance.

Highlights

Thinking in systems reduces reliance on willpower and motivation by building automatic processes that help achieve goals

Most people operate on intentions and plans, which fail when unexpected challenges arise, unlike systems that account for obstacles

The first principle is holistic thinking: proactively expect plans to fail and identify all factors that could influence success

The second principle is building for repeatability: systems should work on your worst day with minimal friction and effort

The third principle is peeling band-aids: temporary solutions should be replaced by addressing underlying issues through habit change

Creating systems involves cycling between identifying high-effort barriers and finding low-effort solutions until the right combination emerges

The discomfort of making systemic changes is often less than the ongoing stress of never making meaningful progress on important goals

Timeline

The Challenge of Modern Life Balance

The video opens by addressing the seemingly impossible task of balancing full-time work, continuous learning and upskilling, adequate sleep, exercise, health maintenance, quality time with loved ones, and personal hobbies. The speaker, who has spent over a decade coaching thousands of professionals, introduces the solution: thinking in systems. This approach is presented as the secret to regaining control and freedom, breaking free from the hamster wheel of constant busyness without meaningful progress. The introduction promises to explain what systems thinking actually means and provide practical methods for building personal systems using coaching principles.

Understanding Systems vs. Traditional Approaches

The speaker defines systems thinking as reducing reliance on willpower and motivation by building processes that automatically help achieve desired results. When effective processes are chained together, they form a system. Most people operate through intentions (like 'I need to exercise') or plans (like 'I'll spend an hour reading every evening'), but these fail when life gets busy, tiredness sets in, or unexpected events occur. The result is frustration and disappointment when plans repeatedly fail to materialize. This section establishes the fundamental difference between reactive intention-based approaches and proactive systems-based thinking, setting up the framework for the three principles that follow.

Principle 1: Holistic Thinking and Identifying Barriers

The first principle of systems thinking is holistic consideration of all factors influencing goal success. Instead of creating a plan and hoping it works, you proactively expect the plan to fail and ask what you can do about potential obstacles like tiredness, laziness, or unexpected events. When coaching, the speaker asks clients about everything they've tried in the past and why it didn't work, paying attention to both actions and responses to challenges. This creates a comprehensive list of possible barriers that the final system must account for. The principle emphasizes preparation for failure rather than optimistic planning, ensuring the system can handle real-world conditions and challenges that inevitably arise.

Principle 2: Building for Repeatability

The second principle focuses on creating systems that work consistently, especially on bad days, rather than requiring perfect conditions. Systems should not rely on 'all the stars aligning' but should function when you're at your worst. When evaluating plans, you should ask whether they require injecting willpower or motivation to execute. The speaker observes that most client plans violate this principle by requiring high motivation and willpower. The goal is to minimize friction and make execution as effortless as possible. This principle ensures sustainability, as systems dependent on constant willpower inevitably fail when energy and motivation naturally fluctuate throughout days, weeks, and months.

The Iterative Process: Case Study of a Chartered Accountant

This section demonstrates the practical application of cycling between holistic thinking and repeatability through a detailed case study. A chartered accountant studying for exams while working full-time planned to study after work but failed due to traffic, tiredness, family obligations, and post-dinner exhaustion. Instead of demanding 'try harder,' the systems approach explored alternatives: staying late at work to beat traffic and study in the office (checking if family could adjust dinner time), or studying before work in the morning (requiring earlier sleep, which meant changing nighttime routines). The process involves constantly bouncing between finding low-effort solutions and identifying reasons they might not work, treating the entire endeavor as a series of problems to solve. The speaker emphasizes commitment to finding the right combination of solutions, noting that the process has been repeated hundreds of times to balance full-time medical work, business, master's degree, gym, social life, family time, and 8-9 hours of sleep nightly.

Embracing Discomfort and Dynamic Planning

Solutions from systems thinking often involve discomfort, but this is positive because different actions produce different results. The speaker clarifies that the choice isn't between comfortable and uncomfortable, but between different types of discomfort: the discomfort of change versus the discomfort of perpetual stress, pressure, anxiety, and disappointment from lack of progress. Through this iterative process, intentions and plans become much clearer and more specific, covering contingencies for different scenarios (tired versus not tired). You learn deeply about yourself, your responses to challenges, and how to reduce friction in achieving goals. The resulting approach becomes fluid and dynamic, adapting to life's unexpected challenges rather than maintaining rigid plans that constantly clash with reality and depend solely on unwavering willpower, which inevitably wavers.

Principle 3: Peeling the Band-Aids

The final principle involves removing temporary 'band-aid' solutions that address symptoms rather than root causes. Initial systems are full of band-aids, like taking naps because you're too tired or using timers because you can't focus. While these help short-term, they don't address underlying issues: insufficient sleep and poor attention span. Band-aids create dependencies and limitations, causing plans to fail when specific conditions aren't met (no time for a nap, no timer available). They should be temporary solutions while working on underlying problems. Since fixing root causes involves changing habits, which requires time for unlearning and retraining, the very act of changing these habits should become part of your system. This creates new intentions that are plugged back into the system using the first two principles, ensuring the system remains effective not only short-term but evolves for long-term sustainability.

Conclusion: Redirecting Effort Effectively

The speaker acknowledges that creating systems may seem like extensive work and complicated thinking, but emphasizes a crucial insight: it requires the same amount of effort and equal or less discomfort than traditional approaches. The key difference is how you direct that time and effort, making success much more likely while achieving more time and freedom in life. For busy professionals whose learning demands consume their time and freedom, the speaker recommends watching a follow-up video about creating a learning system to develop deep, meaningful knowledge from huge workloads in half the time. This conclusion reframes systems thinking not as additional burden but as strategic reallocation of effort already being expended, promising better outcomes with potentially less overall struggle.

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