The Simplest Way to Make $10k/month

AAli Abdaal
Small Business/StartupsAdvertising/MarketingAdult Education

Transcript

00:00:00All right, so this is William Brown.
00:00:01He started his online business
00:00:02by charging a random dude off of the internet $50
00:00:05for a three-page Word document.
00:00:06But then that business grew from zero to $16.4 million
00:00:10over the next few years.
00:00:11And he then sold that company
00:00:12to a private equity firm in the US.
00:00:14In this case study,
00:00:14we're gonna break down Will's entire journey
00:00:17into a five-step roadmap that he followed
00:00:19to start making money online as a complete beginner
00:00:21all the way through to becoming a multimillionaire.
00:00:23We're gonna talk about how he created his first offer,
00:00:25how he got traffic without actually having a following,
00:00:27how he built a sales process,
00:00:29how he converted strangers into paying customers,
00:00:31and how he ultimately scaled
00:00:32from just $50 to $16.4 million.
00:00:35So if you're interested in building a business
00:00:37that gives you the sort of financial freedom
00:00:39that lets you travel the world working from your laptop,
00:00:41then hopefully there's gonna be a lot
00:00:42to learn from this video.
00:00:43So Will, let's say someone is watching this
00:00:47and they have never made money on the internet before.
00:00:49But let's say, you know,
00:00:50they're a working professional
00:00:52in their 30s or 40s or something.
00:00:54And they're like, man, I like this idea
00:00:56of starting an online education business.
00:00:58I like the idea of being able to help people,
00:01:00being able to use my expertise to help other people
00:01:03and being able to do it from the comfort of my own home,
00:01:05being able to have flexibility
00:01:06to pick up my kids from school
00:01:08and being able to make great money while doing it.
00:01:10What are the broad, what's the high-level roadmap
00:01:13that someone needs to follow
00:01:14in order to go from complete beginner
00:01:15to let's say 10K a month or 100K a year, that kind of thing?
00:01:18- Yeah, for sure.
00:01:19Well, there's really five steps.
00:01:22Okay, so step one is offer.
00:01:24Then comes traffic, sales process, conversion and value.
00:01:28Okay, now I'll give you an example.
00:01:30I worked with a gentleman from Canada called Kevin.
00:01:33A few months ago, he'd been an accountant
00:01:36with his son for quite a few years.
00:01:38They owned two or three different practices over there.
00:01:41And he found my YouTube channel,
00:01:43found out that he could potentially sell his knowledge
00:01:45to help other people either start
00:01:46or grow their accounting firm.
00:01:49He came into the program
00:01:50and we worked on those things together.
00:01:52Now, the first thing that we did was design his offer
00:01:55and really his value proposition.
00:01:57How are you gonna help people and when and why and with what?
00:02:01Really, that's your offer.
00:02:02And it comes with a promise,
00:02:04which is an outcome that you're selling to the person.
00:02:05So let's say, for example, grow your accounting firm,
00:02:09get more clients and make more money.
00:02:11So we know what offer we're doing now.
00:02:13So the next thing we need to think about is,
00:02:15well, how do we get traffic?
00:02:17How do we get eyeballs?
00:02:18How do we get attention on that offer?
00:02:20And there's two key ways to do that.
00:02:22Organic content, paid advertising.
00:02:25You can do one or the other.
00:02:26One is free, but you pay with your time.
00:02:29One is paid and you pay with your money
00:02:31rather than your time, essentially.
00:02:33Best thing to do is actually to do both in combination.
00:02:37So we actually settled on a bit of content
00:02:39and mainly paid ads for Kevin.
00:02:41So we had our offer.
00:02:42We knew what we were doing for traffic.
00:02:44Next comes the sales process.
00:02:46And this is pretty damn simple.
00:02:47It's a lot simpler than people think.
00:02:49For me, the best sales process is an explainer video,
00:02:53which tells the person who's watching all about you
00:02:55and how you can help them and what that kind of looks like.
00:02:59A button to book a call.
00:03:00When they click that button,
00:03:01they go to the conversion stage
00:03:03where they are converted from a viewer
00:03:05into usually a sales call.
00:03:06Kevin will then take that sales call.
00:03:09And if they turn into a customer,
00:03:11he then finally provides them with value
00:03:13and you move through those five steps.
00:03:16And within a few months,
00:03:17Kevin was already doing multi-five figures a month
00:03:20selling that program.
00:03:22- Firstly, what is an offer?
00:03:26And how would you coach someone through the process?
00:03:28- So an offer is a way that you're gonna help somebody
00:03:31and a promise of a result
00:03:34that you're gonna help somebody to get, right?
00:03:36And really, I think of offer as 50% and marketing as 50%,
00:03:40because you can have a great offer,
00:03:42but if you don't get it out there properly,
00:03:43no one's gonna know.
00:03:45And you can have great marketing and sell this thing.
00:03:47But if it's not good or it's not right for them,
00:03:50then they're just gonna refund
00:03:51that it's all gonna kind of fall apart.
00:03:52So offer 50%, marketing 50%.
00:03:55But to come back to the offer,
00:03:56it's really as simple as starting with a promise.
00:03:59I help these people to do this by this way,
00:04:04this method.
00:04:06That's what I call an I help statement.
00:04:08- Okay, nice.
00:04:09What are your thoughts on niching down?
00:04:11How niche is niche enough and how niche is like too niche?
00:04:13- Honestly, I'm not a fan of niching down.
00:04:15And I don't really understand
00:04:17as such why people would niche down.
00:04:19Because by niching down,
00:04:21you are simply making your market smaller
00:04:23and there's less people that you can help.
00:04:25So I've always been a fan of going after the entire market.
00:04:28My last market was all losing traders on planet earth.
00:04:32My existing market is anybody on earth
00:04:35with a skill or a talent or knowledge
00:04:36who wants to monetize it and build an e-learning company.
00:04:40I can understand why you might think niching down
00:04:43is a good idea because it is a bit better
00:04:45for more specific messaging.
00:04:47But the reason I don't agree with it
00:04:49is because you're making your market smaller.
00:04:51- Okay, objection, Your Honor.
00:04:53If I am looking for a photographer for my wedding,
00:04:56I would rather hire a wedding photographer
00:04:58and pay them way more money than hiring a photographer.
00:05:01A neurosurgeon earns more money than a general practitioner.
00:05:03They're more specialists, the market is smaller,
00:05:05but they're able to charge higher prices
00:05:06and able to stand out in a very, very crowded market.
00:05:09- You've got me, you've got me there.
00:05:11No, there are definitely certain niches
00:05:14where, I mean, let's say for example,
00:05:16fat loss is a really good example.
00:05:18You wouldn't really make sense,
00:05:20you could do the entire market,
00:05:21but it's less effective there.
00:05:23It's more effective to have men get six packs,
00:05:26women over this age to lose this many pounds,
00:05:30new mothers to get back into shape, that kind of thing.
00:05:33So in a niche like that,
00:05:34it does make sense to niche inwards slightly,
00:05:37but not entirely.
00:05:38Those are still very, very large markets to serve.
00:05:42But for the most part, for most industries,
00:05:47I do suggest keeping it broad in most cases, not all.
00:05:51- Okay, I speak to a lot of people who are like,
00:05:52"Okay, okay, then I wanna sell a course
00:05:55and I think I should price it at $50, yeah, dot, dot, dot."
00:05:58And I'm like, ugh.
00:05:59- Easy, easy, I've got a whole pricing paradigm,
00:06:02makes it so easy for people.
00:06:03Price is something that really overwhelms people,
00:06:06but it really doesn't have to,
00:06:07it's actually quite simple when you have a paradigm.
00:06:09So I'll share the one that I use with you.
00:06:11There's three elements to price.
00:06:14Number one, what is the 12 month value
00:06:17to the person that you're selling to
00:06:19if they work with you and they get the average
00:06:22of the promised result that you're selling?
00:06:24So let's say, for example,
00:06:25going back to my accounting client, Kevin,
00:06:28let's say he could add $50,000
00:06:30to someone's business within 12 months.
00:06:32Okay, so we've got that first thing.
00:06:34The second thing that I then think about
00:06:36is, well, what is their affordability?
00:06:40Okay, so of the person that you're selling to, the avatar,
00:06:44who are they, what is their likely career,
00:06:46what is their circumstances,
00:06:47and roughly how much could they reasonably afford?
00:06:50Number two.
00:06:52Number three, I then try and charge
00:06:54roughly 10 to 15% of the 12 month value.
00:06:58All right, so let's come back to Kevin,
00:07:00say 50,000 is the average 12 month value,
00:07:0310% is $5,000.
00:07:05Then I look at those three things and say,
00:07:07okay, $5,000 is 10% of 50K, which is fair value to us.
00:07:12It's fair value to the client.
00:07:15And then the only remaining question is,
00:07:16can the avatar afford that price?
00:07:18Which is clearly yes for these people.
00:07:21There we go, we've got a fair value price,
00:07:22around the 10 to 15% mark.
00:07:25That's how I look at price.
00:07:26- Okay, so many objections to that,
00:07:27because Will, this applies
00:07:29if you're selling a make money offer,
00:07:31but what if I'm like a life coach
00:07:34or like a guitar teacher or like a piano teacher
00:07:36or like a dot dot dot?
00:07:37Like, how could I, I mean,
00:07:40the value to them is like 50 quid,
00:07:41so maybe I should charge 10 quid for my course instead.
00:07:44(laughs)
00:07:45- I'll give you another example to kind of make this real.
00:07:48Now, one of my favorite clients that I've ever worked with
00:07:51is somebody who helps people to stop drinking alcohol, okay?
00:07:55Now, technically, what is the 12 month value
00:07:58of stopping drinking?
00:07:59Well, it's kind of hard to put a number on it,
00:08:02you would think,
00:08:04but actually, he sells primarily to executives,
00:08:07to CEOs, founders, entrepreneurs,
00:08:10high level career style people.
00:08:13So let's just think about this for a second.
00:08:15If they are drinking alcohol,
00:08:17it's damaging their health, maybe their marriage,
00:08:19their relationship with their children,
00:08:21their career, their work life,
00:08:23they're worse in meetings, they're missing work,
00:08:25that kind of thing.
00:08:26So actually, it's worth,
00:08:28I mean, what is it worth to keep your marriage,
00:08:30to keep your kids, to keep your career,
00:08:32to keep money coming in and pay your mortgage
00:08:34and on and on and on.
00:08:36So it then becomes a little bit easier
00:08:38to put a financial number on it for those people.
00:08:41So you could even say to the people like,
00:08:44how much is this worth to sort your entire life out?
00:08:48Is it worth $5,000 to sort that out?
00:08:51I would say yes.
00:08:52Is it worth 10?
00:08:53To the right person, yes.
00:08:54To the right person, it's worth $100,000.
00:08:57And I believe that as of now,
00:08:59he's charging eight and a half thousand for that offer
00:09:02for a year of working with him to stop drinking alcohol.
00:09:05So does that make a bit more sense?
00:09:06- Yeah, okay, nice.
00:09:08So what kind of questions are you asking people
00:09:10when someone comes to you and they're like,
00:09:11well, I wanna build a business.
00:09:13It's like step one is offer, like, yeah.
00:09:14- I would say to them, okay,
00:09:15what is your skill or talent or specialist knowledge?
00:09:18Nine out of 10 people will give me something there,
00:09:20at least something.
00:09:22But if someone said to me, I'm actually not sure.
00:09:26I would say to them, okay, well, what do you love doing?
00:09:29Or what do you consider yourself good at?
00:09:31Now I had this breakthrough with a client,
00:09:33I think it's about a year and a half ago,
00:09:35when I was having a very similar conversation to this.
00:09:37And someone said to me,
00:09:38well, I'm very good at talking to girls
00:09:41and arranging dates and going out with girls.
00:09:45I was like, okay, that's certainly interesting.
00:09:47And he turned it into a, what is it called?
00:09:51A cold approach kind of offer.
00:09:53So there you go.
00:09:56That was something that he was good at,
00:09:57but he didn't really consider it a teachable skill,
00:09:59but it is a very teachable skill.
00:10:01He's making a lot of money with that now.
00:10:03You'd be surprised.
00:10:04People almost always have something.
00:10:07Like for example, my girlfriend, Lauren, right?
00:10:11We were having this conversation and I said to her,
00:10:13well, what do you love?
00:10:15And she said, well, I love helping mothers with their babies
00:10:18and their nutrition and all of that stuff.
00:10:21And I said, well,
00:10:22who would be your favorite person to work with?
00:10:24And she said, new mothers,
00:10:26to help them over the following two, three, four, five months.
00:10:28I was like, oh, right.
00:10:29Well, there's the avatar then.
00:10:30So it's new mothers.
00:10:32I help new mothers too.
00:10:34I don't know what the promise is.
00:10:35I can't say it properly.
00:10:36It's so out there eating and sleeping and stuff like that
00:10:40to help them get their life back.
00:10:43And next comes the pricing thing.
00:10:44Do they have the affordability
00:10:46to afford what we would need to charge
00:10:48to be a functioning profitable business?
00:10:51Probably yes, tick.
00:10:52And then this is kind of starting to come together.
00:10:55So I think the variables thing that you mentioned
00:10:57is one of the key differentiators there.
00:11:00- Yeah, as you were talking, it was kind of coming to mind.
00:11:02I think one big question is like,
00:11:04who can you actually help the most?
00:11:06'Cause if a doctor were to come to me with that example,
00:11:08I would challenge them.
00:11:08I'd be like, okay, so you're telling me that,
00:11:10okay, you've been through med school in the UK.
00:11:11Are you telling me you can help a 16 year old in Syria
00:11:14get into med school in Lebanon?
00:11:16And they'd probably be like, no.
00:11:17I'm like, okay, cool.
00:11:18So what country?
00:11:20And they were like, oh, obviously in the UK.
00:11:21I'm like, okay, that wasn't obvious from your initials.
00:11:24That massively changes, great.
00:11:26Help people get into medical medical schools in the UK.
00:11:28Now there are like 50 different medical schools in the UK.
00:11:30There's public ones and there are private ones.
00:11:32What's the area that you have the most expertise in?
00:11:35Oh, obviously the public one,
00:11:35because actually I went to med school
00:11:37before the private medical schools.
00:11:38Okay, no, fantastic.
00:11:39And sort of through that kind of conversation,
00:11:41what we're landing on is who can I actually best help?
00:11:45And then it's sort of like, is that market big enough?
00:11:47Or do I need to go broader from that point?
00:11:49So in a way, like I guess my approach is to start nation
00:11:51then broaden out from there to land on
00:11:54who would my absolute dream client be?
00:11:55The one who would shout my name from the rooftops
00:11:57and be like, oh my God, I love working with this person.
00:11:58They love working with me.
00:11:59It's the absolute perfect fit.
00:12:00- I completely agree with that.
00:12:01I think it's nice to think of the offer first,
00:12:04the market second, and then the avatar third.
00:12:08- Okay, yeah.
00:12:08- And when you've got those three things in alignment,
00:12:10you've got a good offer, right?
00:12:12And you pull all those three things together.
00:12:14I think that's when you can really put a tick in that box.
00:12:17- Now, if you're already making money,
00:12:18then you're gonna want a place to put that money
00:12:20so that it can grow.
00:12:21And that is where the lovely sponsor of this video comes in,
00:12:23Trading 212.
00:12:25Trading 212 is a fantastic online investing platform
00:12:27that lets you invest in stocks and shares and funds and ETFs.
00:12:30My wife and I have actually been using it independently
00:12:32for several years.
00:12:33I think even since before we met
00:12:35and long before Trading 212 started sponsoring the channel,
00:12:37the platform makes investing super easy
00:12:39and super straightforward.
00:12:40There are no commissions, there are fractional shares,
00:12:42and there's none of the unnecessary friction
00:12:44that often puts people off from getting started.
00:12:45The fractional shares bit is really useful
00:12:47'cause it means you can invest in expensive stocks
00:12:49like Apple and Amazon and Google and stuff
00:12:51without actually needing to buy the whole stock
00:12:53so you can buy a fraction of the stock.
00:12:54They also have a really good pies and auto invest feature.
00:12:57So the way the pies feature works
00:12:58is that you can browse other investors on the platform
00:13:01and you can browse the pie of their asset allocation
00:13:04and then if you like it
00:13:05and you can see the performance
00:13:05of those different allocations,
00:13:07you can just copy and paste it into your own account.
00:13:09And then the auto invest feature
00:13:10makes investing on autopilot super straightforward.
00:13:12You can decide what kind of monthly deposit you want
00:13:14and you can automatically get it to invest
00:13:16in the relevant things that you wanna invest in
00:13:18without you actually having to do anything
00:13:19beyond the initial setup.
00:13:20If you haven't yet checked it out,
00:13:21then as a bonus, if you sign up using my link,
00:13:23you will get a free fractional share worth up to 100 pounds.
00:13:26If you're interested, there'll be a link down below
00:13:28or you can go to trading212.com/join/ali
00:13:30and then that will get you your free share.
00:13:32Big thank you to Trading212 for sponsoring this video
00:13:34and let's get back to it.
00:13:35- So there's kind of two parts to an offer.
00:13:37The offer itself, the promise that I helped statement
00:13:40the avatar, the market, which we've just talked about
00:13:43and then it's more the marketing material,
00:13:46the sales process, the copywriting.
00:13:49There you're really building a sales argument, right?
00:13:52So in the sales funnel, the sales process
00:13:55in kind of over there, that is where you're going deep
00:13:59on what it is, who it is for, who it is not for,
00:14:02how it works, so on and so forth.
00:14:03So you don't really go that deep
00:14:05until you're building the sales process.
00:14:07- Okay, nice.
00:14:08What are the major pitfalls you see people fall into
00:14:10at the offer stage?
00:14:11- The major pitfalls that I see people fall into
00:14:14at the offer stage tends to be struggling
00:14:17to identify an avatar in a massive market, okay?
00:14:22And a lot of that comes down to self-belief.
00:14:24They just need to think about exactly what you said.
00:14:26Listen, who can you help the most?
00:14:29Who's your ideal prospect that you'd love to get on a call?
00:14:32People will sometimes struggle to really nail down on that.
00:14:36Another thing is just believing that they have value to add.
00:14:39And this is where the one to 10 scale comes in.
00:14:41People think, oh God, I can't design a 10 out of 10 offer
00:14:46because I'm not a 10 out of 10, I'm a four out of 10.
00:14:49But that's the problem.
00:14:50They just don't understand.
00:14:51It doesn't need to be a 10 out of 10 offer.
00:14:53It just needs to be good enough
00:14:53to help the zeros and the ones.
00:14:55Again, coming back to avatar.
00:14:56Those are the two big kind of mindset shifts
00:15:00that people need to go deep on.
00:15:01- Nice.
00:15:03And to that first point where people are struggling
00:15:05to find the avatar within a big market,
00:15:06like what are the sorts of things that they should think about?
00:15:09- Yeah, so I usually think about male, female.
00:15:12I think about the age.
00:15:14I think about the country, affordability.
00:15:18And finally, and this is by far the most important,
00:15:21the seriousness of the problem to that person.
00:15:24Because within any market,
00:15:26there's people who are more serious,
00:15:27there's people who are less serious.
00:15:29So if we take fitness for a second,
00:15:32while somebody who is maybe a little bit on the older side,
00:15:35I don't know, 40 plus,
00:15:38they're in a different place, you know, physically,
00:15:40they maybe got a wife, they've got kids, they've got a career,
00:15:44it's harder and they've got less time.
00:15:47So it's more serious to solve, right?
00:15:49I've actually got a client right now.
00:15:50He only sells male fitness to people over 50 in America.
00:15:55So that's a nice place to niche down for those reasons.
00:15:58Whereas to contrast that, if somebody was say 20 years old,
00:16:01they don't care about getting fit.
00:16:03They want to go out and get drunk and really party
00:16:06and all the things that young people want to do.
00:16:08So it's much less serious avatar, much harder sale.
00:16:11- And then what's your take on, you know,
00:16:14the affordability thing.
00:16:15Are we only targeting people with lots of money, basically?
00:16:18- Not necessarily, no.
00:16:20And the reason that I say that is because for example,
00:16:23I have a book that I sell and that is $12.
00:16:27Now that is affordable to more or less anybody.
00:16:30And in that book is everything that I ever learned
00:16:33from the first six years of my career, nothing held back.
00:16:36Anyone can buy that.
00:16:38And it's almost a gateway drug to my main program.
00:16:42Okay, so it's there for, it's really there to add value.
00:16:46And anybody who wants to go deeper and go further
00:16:48can come into the main program.
00:16:50The reason I give that example is because
00:16:53it's not just about charging the highest price
00:16:56that you possibly can and making as much money as you can.
00:17:00It's about serving as much of the market as you want to serve.
00:17:03Like for me, I want to sell to as many people as possible.
00:17:05I want to help as many people as possible.
00:17:07If I only had a very expensive program,
00:17:09I'd be ruling out 90% of the market.
00:17:11So for me, it's useful to have the book, the course,
00:17:16the coaching program, the mastermind.
00:17:18I even see the YouTube channel as like a free way
00:17:21to get started and get value.
00:17:23So it's good to serve the whole market if you can.
00:17:26- Objection, your honor.
00:17:28I'm worried that I don't have any skills
00:17:30that anyone would be willing to pay for.
00:17:33What do I do?
00:17:34- Good question.
00:17:35Well, one thing that I always share with people
00:17:37that tends to actually help them understand
00:17:40that they can teach and that they can help people
00:17:43is the scale of one to 10.
00:17:45- Okay, so let's take me at golf.
00:17:48I've never played, I've never held a club, I am a zero.
00:17:53Tiger Woods is a 10, probably an 11,
00:17:57to be honest, by this stage.
00:17:59Now, I wouldn't actually want to learn from Tiger Woods.
00:18:03I'd be embarrassed to stand in front of that guy,
00:18:06having never played before, right?
00:18:08I would really want someone who's about a four or a five,
00:18:11maybe a six, okay, someone that is far enough ahead of me,
00:18:16but not too far ahead of me.
00:18:18So the first question that I would ask people
00:18:21is where would you put yourself on that scale of one to 10?
00:18:25That's the first question.
00:18:27And really, if you're anywhere above,
00:18:28I would say about a two and a half to a three,
00:18:32then you can start one of these businesses
00:18:33and you can start by teaching zeros, okay?
00:18:36So let's say you're a three or a four at writing.
00:18:40I worked with a writing consultant
00:18:43when I was writing my book,
00:18:44who honestly I think was about a four or a five.
00:18:46And it was super helpful for me as a zero/a one, right?
00:18:51If you're further ahead, then that's fantastic.
00:18:54But a good way to think about it is,
00:18:55if you're, say, a three, you can teach zeros.
00:18:58If you're a four or a five,
00:19:00you can teach zeros, ones, twos, maybe threes.
00:19:04If you're a seven or an eight,
00:19:05then naturally you can teach more,
00:19:07the threes, the fours, the fives-ish, give or take.
00:19:10And if you're a 10,
00:19:11you're probably only gonna want to work with sixes
00:19:14or sevens or above,
00:19:15because any less would be a waste of your time.
00:19:17- One objection I hear from a lot of people
00:19:18in our Lifestyle Business Academy stuff is,
00:19:22yeah, but that may be true,
00:19:24but I don't have any teaching qualifications.
00:19:26You know, the objection there would be,
00:19:27in your golf example,
00:19:28maybe you actually wanna learn from someone who has a golf,
00:19:32who actually is a golf teacher
00:19:33and has a golf teaching qualification
00:19:35rather than your mate who knows how to play golf.
00:19:38That's a really good point that you make there.
00:19:41And I do agree.
00:19:42I think if somebody maybe has a teaching qualification
00:19:45that is nice to have,
00:19:47but I wouldn't say it's essential.
00:19:49And actually sometimes,
00:19:50when you get these professional qualifications as such,
00:19:55you can put yourself in a bit of a box
00:19:56because they give you rules
00:19:58that you might otherwise not follow,
00:20:00or they teach you different ways of doing things
00:20:02and they stop you doing it naturally.
00:20:05So in a way, not having any qualifications
00:20:07and just being great at the thing,
00:20:09just naturally great at the thing,
00:20:10I think that gives you an edge.
00:20:12And I think that's an edge that should be preserved actually,
00:20:15because it's coming from more of a genuine,
00:20:17let me help you and let me share what I've learned way,
00:20:20rather than a, do A because this, do B because this.
00:20:25Sometimes a lack of structure
00:20:27can actually be the most valuable
00:20:28because it's the most genuine.
00:20:29- By the way, all the stuff we're talking about in this video
00:20:31is stuff that we teach to students
00:20:32as part of our Lifestyle Business Academy.
00:20:34That's like an online business school
00:20:35that me and my team run.
00:20:36And our goal is to mentor you through the process
00:20:38of building a $100,000 a year lifestyle business
00:20:41in under 12 months.
00:20:42So if you are interested in learning more about that,
00:20:44there'll be some details down below.
00:20:45Who is this kind of online education business model
00:20:47not suitable for?
00:20:48- It's not suitable for people
00:20:51that truly do not have a skill or a talent
00:20:54or some specialist knowledge.
00:20:56And they really do not have any self-belief
00:20:59in themselves at all.
00:21:00And they would look at this and just say,
00:21:02"There is just really no way."
00:21:04I think if you truly don't have any of those things,
00:21:07it's not right for you.
00:21:08But to caveat that, you'd be surprised.
00:21:11Most people really do have something.
00:21:13I mean, the greatest example of this
00:21:15is one of my older clients,
00:21:17a really fantastic lady who teaches knitting.
00:21:20And when she came to me,
00:21:21she was making about 11,000 a month,
00:21:22which is already pretty good.
00:21:24When she left me,
00:21:24she was making about $19,000 a month,
00:21:27which is a bit better.
00:21:29And when I tell people about the knitting lady,
00:21:31people are always really surprised
00:21:33how many things you really can teach.
00:21:37Things that you would never think that you can ever teach.
00:21:39- I very much agree.
00:21:40I'm kind of like, in a way,
00:21:41I want to say that online education business model
00:21:43is accessible to anyone.
00:21:44But at the same time, for example,
00:21:47we've got people applying to a Lifestyle Business Academy.
00:21:49And in a way, they fill out a big application.
00:21:53And what we're really looking for in the application is,
00:21:56do they have some kind of evidence
00:21:58of a preexisting skillset,
00:22:00either through their professional or personal experience,
00:22:01which is why we ask the specific questions in the thing,
00:22:04that could lead to a high ticket offer for at least $2,000.
00:22:08- Exactly.
00:22:09I mean, you have to have something to share,
00:22:11something to help people with,
00:22:12something to talk about.
00:22:14One example that always comes to mind for me,
00:22:17and I don't know why this sticks in my head,
00:22:19but I've got a client,
00:22:20so I used to have a client,
00:22:22who simply helps men get visible six-packs.
00:22:25That is his offer.
00:22:26You don't have a six-pack.
00:22:27You want to have a six-pack.
00:22:29Come into the program.
00:22:30And to this day, he's making over $300,000 per month.
00:22:34- Per month? - Per month.
00:22:35- Bloody hell.
00:22:36- Helping men get visible six-packs.
00:22:38That really blew my mind.
00:22:40I mean, he was a little bit smaller
00:22:41when he first joined me as a client.
00:22:43I think he was doing about 70 a month
00:22:45when he first joined me as a client.
00:22:46But nonetheless, there's so much money to be made
00:22:49with such simple offers.
00:22:51And his offer is 5K and 15K.
00:22:535K for the a bit slower one,
00:22:5515K for a bit faster one.
00:22:56- Yeah. - So.
00:22:57- The other big objection I hear is,
00:22:59but Will or Ali, the market is so saturated.
00:23:02I could teach people how to get six-pack abs,
00:23:03but like there's everyone and their dog
00:23:05is trying to teach men how to get six-pack abs.
00:23:06How on earth am I going to stand out
00:23:08in such a saturated market?
00:23:10Dot, dot, dot.
00:23:11- That is a very fair question.
00:23:12It's a very fair question.
00:23:13And honestly, whenever anybody comes to me
00:23:16with an idea for one of these businesses,
00:23:19the first thing that I say is go out there
00:23:21and find other people that are doing it.
00:23:23And if you can't find other people that are doing it,
00:23:26it's probably a bad idea.
00:23:28If a lot of people are doing it,
00:23:29it's clearly a very good idea.
00:23:32Not only that, the world is a big place.
00:23:34Okay. And people buy people.
00:23:36So if you had to get a six-pack program,
00:23:39if I, I don't think I could ever do this because,
00:23:41hey, I wish I had a six-pack,
00:23:43but if I did a six-pack offer as well,
00:23:46people would buy yours because of you.
00:23:47People would buy mine because of me.
00:23:49The truth is people buy people along with the outcome.
00:23:52So if somebody came to me and said,
00:23:57well, I would like to help people get into life coaching,
00:24:00what is the simplest way that I can just get started
00:24:03and get the ball rolling?
00:24:04I would say to them, right, let's start a YouTube channel.
00:24:07Let's start making just one or two
00:24:09talking head style videos per week,
00:24:11where you talk to your ideal customer
00:24:13about what you want to help them with.
00:24:16And let's just start with a very small offer.
00:24:18It could just be consulting sessions
00:24:20or a package of consulting sessions for a nice low price.
00:24:24It might be $500 for a few calls,
00:24:27might be $1,000 for a few calls.
00:24:30And inevitably, as the YouTube grows,
00:24:32people are gonna find the videos.
00:24:34Some people, the power of 1%,
00:24:36which we can talk about in a second,
00:24:37some people are absolutely gonna buy those.
00:24:41And then you can grow in confidence,
00:24:43conduct the sessions, add value,
00:24:44and it all starts to come together from there.
00:24:46So you don't have to start with ads and a big sales process
00:24:51and a high price and all this stuff.
00:24:52You can just start that small.
00:24:54Get it moving and get it working.
00:24:55This is one of the reasons why I wrote my book.
00:24:58I just wanted to write something where anyone can read it.
00:25:01It's very, very simple.
00:25:02It's step-by-step.
00:25:04So I think people really overcomplicate this stuff sometimes.
00:25:08You really can just go out there and make some content
00:25:11and sell some consulting calls or just sell a,
00:25:13you don't even have to do calls
00:25:14if you don't wanna do a course.
00:25:15You can just sell a course,
00:25:17but just get started is the best advice.
00:25:21Tell me more, how do ads work?
00:25:24- A good starting point is around $1,000 per month.
00:25:28The reason that I say that is because on average,
00:25:31depending on the offer and the niche,
00:25:32it's gonna cost you around $70 to book a sales call.
00:25:36And that's not to take one, but that's to book one.
00:25:39Now an average show rate is about 65%.
00:25:43So if you book 10 calls, that might cost about $700.
00:25:47You're gonna take say six of them
00:25:50and you would hope to close one of them.
00:25:52And depending on your price,
00:25:53let's say your price was $2,000.
00:25:56Well, you've spent 700 to make 2,000.
00:25:59Now you've got a profitable ads funnel there
00:26:02and then you can start to scale into that.
00:26:04Caveat though, for certain offers,
00:26:06the cost per call will be higher.
00:26:08So you need to be aware of your price point
00:26:11and also your close rate, your show rate,
00:26:12all of the nitty gritty metrics.
00:26:14- You know, I've seen some YouTube ads.
00:26:15It's like, you know, they pay rent and link
00:26:18to advertise Wix and it's like massive production value
00:26:20and all of this sort of stuff.
00:26:21How elaborate are these ads?
00:26:23- If I showed you my first few ads,
00:26:26you wouldn't believe me and you would laugh
00:26:29because I assure you, and in fact, I've still got these ads.
00:26:32So I can actually show you these old ads,
00:26:35but they were literally a screenshot of a chart
00:26:39with a voiceover and subtitles.
00:26:41And those ads made me multiple millions of dollars,
00:26:46like multiple millions of dollars.
00:26:47So your ads do not have to be fancy.
00:26:50They do not have to be well-produced.
00:26:53They do have to be well-written.
00:26:55Okay, the words that you're saying are 80%.
00:27:00The production is 20%.
00:27:02So that's why you can get away with rubbish,
00:27:04quite frankly, production,
00:27:06as long as the words, the copy is good.
00:27:08That's the foundation.
00:27:10- On the ads front, one thing I hear a lot is,
00:27:13man, ads are getting more and more expensive over time.
00:27:16Therefore, everyone's trying to do organic.
00:27:18And then the people I know who are doing organic content
00:27:20are like, man, it's getting harder and harder
00:27:21to get views over time.
00:27:22Therefore, we should probably do some ads.
00:27:24Ah, dot, dot, dot.
00:27:25Then people are like, oh man, SEO used to be a thing,
00:27:26but now it's happening, chat shimmy tea.
00:27:28So now we need to do, ha, gah, ah, ah.
00:27:31What are your thoughts on that word vomit?
00:27:33- Ah, well, I do agree and I don't agree.
00:27:37The reason that I do agree is because some things
00:27:41are simply hard and it's a nice way to make you feel better
00:27:46to say, ah, it's hard, it's getting harder.
00:27:49It's a nice way to comfort yourself into admitting defeat.
00:27:53Right, and for me, my challenge right now is YouTube
00:27:57and growing the channel and maintaining views
00:27:59and driving sales calls and that kind of thing.
00:28:02But it's a fun challenge and I enjoy it and I stick with it.
00:28:05So that's the reason why I do agree.
00:28:07The reason I don't agree is because if you do it right
00:28:11and if you're good at it, it always works.
00:28:14It always works and we have just started running cold ads
00:28:17again about, oh, about 10 weeks ago.
00:28:20And I mean, good God, our numbers are just phenomenal.
00:28:25So the ad platforms, I mean, for us,
00:28:28they're certainly not more expensive, they're not harder.
00:28:32Nothing's changed.
00:28:33So I think it just comes down to, again,
00:28:36if you get the inputs right, you get the outputs right.
00:28:38- Yeah. - Really?
00:28:39- Interesting.
00:28:40If we were to start taking it out seriously,
00:28:42what level of like input do I and/or someone in the team
00:28:47need to put into this to sort of really nail this?
00:28:50But we've just been relying on organic
00:28:51for a whole career, basically.
00:28:52- This is what I would do.
00:28:54So I would write five hooks.
00:28:57I would write two full ad bodies.
00:29:00I'd put those together and that will give me 10 ads.
00:29:02My first batch of 10 ads.
00:29:04Now, knowing what I know, Facebook and Instagram
00:29:08is the best place to run ads
00:29:10for companies like ours right now.
00:29:11So I would run them there and I would run them
00:29:13at about $50 a day, $100 a day-ish.
00:29:17I would run them into a VSL,
00:29:19into an explainer video to book a call.
00:29:22And the first thing that I want to know
00:29:24is what is the cost per call
00:29:27and which ads are producing the calls
00:29:29and which ads are not producing the calls.
00:29:31You can track that using an ad tracking software.
00:29:33From there, any ads that are not booking calls,
00:29:36I would turn them off.
00:29:37Any ads that are booking calls for a reasonable cost,
00:29:39I would leave them on.
00:29:40And I would start re-putting the budget into the best ads
00:29:44to book more calls at good cost.
00:29:46Now, the second thing that I want to know from there
00:29:48is what is it costing us to get a sale?
00:29:50What's the cost per sale?
00:29:51So let's say we spend $500 and we make a 5K sale.
00:29:56For example, in simple math, right?
00:29:59We're getting a 10X, we're 500 in, getting 5,000 out.
00:30:03Fantastic, this is very profitable.
00:30:05Let's scale, let's spend more money on ads, okay?
00:30:07Now, at that stage, because of the profitability,
00:30:10you're not going to need to make any new ads.
00:30:12The ones that you've got are fine.
00:30:14All you're going to need to do is slowly scale the spend,
00:30:17keep an eye on the cost per booked call,
00:30:19the cost per taken call, and the cost per sale.
00:30:23And if you're profitable, you can simply spend more,
00:30:25spend more, spend more.
00:30:27As you spend more,
00:30:28the ads are going to become slightly more expensive
00:30:30and all your costs are going to start to rise.
00:30:32Eventually, the profitability is going to be much less so,
00:30:36and you're going to need to start the process again.
00:30:38Rewrite another batch of ads
00:30:40that will get the cost back down again.
00:30:42You're going to be profitable again,
00:30:44and that is the game that we play.
00:30:45- Interesting, and what is a good return on ad spend?
00:30:48- For me, anything 2X or above is great.
00:30:52Three and a half, what are hours right now?
00:30:54Our ads are about 6.7 right now.
00:30:58So if we spend 1,000, we make 6,700 back in a month.
00:31:01So nice and profitable, not amazing, but very profitable.
00:31:05So we will scale into that
00:31:06until the ROI is down at about two, two and a half.
00:31:09When it's down at two, two and a half,
00:31:10we'll stop scaling and we'll start making new ads,
00:31:14testing new copy for the explainer video,
00:31:16for the sales page, that kind of thing.
00:31:18- Okay, so it really is just a math problem.
00:31:20- It is pure mathematics.
00:31:22Running ads is pure mathematics.
00:31:24- I like that, that's great.
00:31:27And what are the pitfalls you see people making
00:31:28when they try running ads?
00:31:29- If I could give you three major pitfalls
00:31:31that people fall into when they're running ads,
00:31:33it's trying on their own.
00:31:35Never run them, don't have a clue what they're doing.
00:31:38It blows my mind that people do this, but people do.
00:31:41And those people almost always lose the money.
00:31:44They just try on their own.
00:31:46Number two is not knowing the importance of copywriting.
00:31:50Like I said to you earlier, people try and make fancy ads,
00:31:53but it is not about production.
00:31:54It's about the copy, the words that you're saying.
00:31:57That is critical.
00:31:58You can have terrible production
00:31:59as long as the copy's great, that's number two.
00:32:01And number three is not tracking
00:32:04and not knowing the metrics
00:32:05that you've got to hit through the funnel.
00:32:08And if you do any of those three things,
00:32:10you're probably gonna struggle.
00:32:13- How important is daily tracking versus weekly tracking
00:32:16versus monthly tracking?
00:32:17- I'm glad that you've asked that
00:32:18because there's a bit of truth
00:32:20in two things that you said there.
00:32:21Now, depending on how much you're spending,
00:32:24you should really be tracking daily.
00:32:26It's so important just to keep your finger on the pulse
00:32:29when it comes to ads because you're spending money.
00:32:31So you wanna make sure it's being well spent.
00:32:33But here's the caveat.
00:32:35Don't judge your ads based on daily fluctuations.
00:32:39You've got to look at things in,
00:32:40I mean, we look at them in two week blocks
00:32:43and one month blocks
00:32:44because any less, you can get fluctuations,
00:32:47you can start to panic.
00:32:48I've done this in the past
00:32:49where I've panicked and changed things
00:32:51and there was nothing wrong in the first place.
00:32:53So that's what I would say.
00:32:54Keep an eye on them daily, but don't overreact daily.
00:32:58- What does an offer actually look like?
00:33:03Like, is it like a Google doc?
00:33:04Is it a sales page?
00:33:05Is it a, like, what is it?
00:33:07- I think you're talking about
00:33:08when it comes to kind of presenting it to the prospect.
00:33:12And the place that you're gonna present an offer
00:33:14to a prospect is usually,
00:33:16the first touch point is either ads or content actually,
00:33:19because that's where most people find out about you
00:33:21and therefore find out about your offer as well.
00:33:24So it's usually described in your YouTube videos,
00:33:27your Instagram reels, in a paid ad that you're running.
00:33:30And then from there, they go into the funnel,
00:33:32the sales process that we talked about a second ago.
00:33:35And that's where you're gonna find well-written copy
00:33:38and images and proof and examples and stuff like that.
00:33:41- Okay, so let's say I'm selling a coaching program
00:33:44on knitting, for example.
00:33:46So content and ads.
00:33:47So I'd be making content about knitting
00:33:50and I'd be making ads about knitting, and then what?
00:33:54- Yeah, 100%, I'll walk you through the sales process.
00:33:57So what happens with this client
00:33:58is people find her videos on YouTube primarily,
00:34:02and they'll see a video, they'll click the video.
00:34:05In the video, they will hear her say something like,
00:34:07"Oh, if you need any help with this stuff,
00:34:09I'll put a link in the description
00:34:10where you can find out more."
00:34:11So that's the first call to action.
00:34:13Then people go to the description, they click the link.
00:34:16They then land on an explainer video
00:34:18with a bit of copy below the video
00:34:20that just explains why her, who she is,
00:34:22what they're gonna get, that kind of thing.
00:34:24And then they can click a button and make a purchase,
00:34:26and then they go into the program.
00:34:28You know, we've released a couple of courses
00:34:29where we hired a fancy studio and shot it on fancy cameras
00:34:33and tried to make it look like masterclass levels
00:34:35of production value.
00:34:36Then we've done some courses
00:34:37where I'm just on my standing desk with this microphone,
00:34:41recording literally Loom videos,
00:34:43not even using the fancy camera that I've got right there,
00:34:45and just speaking to a webcam on a Loom
00:34:47instead of going through slides
00:34:48or doing elaborate things,
00:34:50just drawing stuff out on a Figma file
00:34:51and sort of constructing it.
00:34:53And the feedback we get on those is worlds apart
00:34:56from the super polished, super production value
00:34:58masterclass level where people are like,
00:35:00whoa, I finally understand this.
00:35:02I've watched loads of YouTube videos about this.
00:35:03I've actually taken a bunch of courses about this,
00:35:05and I finally understand it
00:35:06because seeing how Ali just cobbled together
00:35:08his thought process and how he landed at that conclusion
00:35:11just made it click in my mind.
00:35:13So now I'm like, man, I should just do Looms more often.
00:35:15- It is really fascinating, isn't it?
00:35:17I've actually found that in my first company,
00:35:20I mean, my first ever product
00:35:22was a three-page text word document for $50.
00:35:26And then I remember turning that into a few scrappy videos
00:35:28in a Dropbox folder and people loved it
00:35:31and people got great results from it as well.
00:35:33And even with this new consulting company
00:35:34that I'm running nowadays,
00:35:36the program started as just word docs with text and images.
00:35:40And then I would do a Loom video on top of the word doc.
00:35:42And again, people, there was never any complaints
00:35:45about the production quality at all.
00:35:49So it just goes to show not only should you not go above
00:35:54and beyond on production,
00:35:55but if you do, it can actually be worse for the customer.
00:35:57- Yeah, there's almost something about like,
00:36:00when something looks like it was filmed on your webcam,
00:36:04it feels more authentic than if it looks
00:36:06as if it was filmed on one of these bad boys
00:36:08with like the whole shebang and like a slider
00:36:10that's doing a second camera shot and all that kind of stuff.
00:36:12It feels like you're getting the real stuff,
00:36:15not the fake overproduced polished stuff.
00:36:18- 100%, 100%.
00:36:20I've been thinking about this a lot.
00:36:21This is how my YouTube channel started and grew.
00:36:24I made a few videos with three cameras,
00:36:28a slider, a script, B-roll, fanning,
00:36:31and they got like 700 views, 1,000 views, 200 views.
00:36:35And then one day I was rushing a video out
00:36:37and I shot it on my iMac built-in camera without any script,
00:36:42without any bullet points with some rubbish Amazon mic
00:36:44that I bought for like $30.
00:36:46We got half a million views.
00:36:48I couldn't believe it.
00:36:49And people loved it.
00:36:50And a lot of the comments were saying,
00:36:53"Wow, it's like I'm in the room with you
00:36:56"and you're just talking to me."
00:36:58And that was a real breakthrough for me, just learning.
00:37:01People don't want perfection.
00:37:02Perfection scares people off sometimes
00:37:05because you can tell it's overproduced.
00:37:06It's not genuine.
00:37:07- How does one run a sales call, conversation,
00:37:11discovery call, interview, whatever you wanna call it?
00:37:13- Yeah, it's so much easier than I think people imagine.
00:37:16So when you get on a sales call,
00:37:17the first thing that you should be saying really
00:37:20is why are you here?
00:37:21What's the problem?
00:37:23What can we help you with?
00:37:24That is where any good sales call should start
00:37:27because that's why they're there.
00:37:28They have a problem, you have the solution.
00:37:31If they don't have a problem,
00:37:33well, the call should end pretty damn quickly
00:37:35because they're never gonna buy something
00:37:37to solve a problem that they don't have.
00:37:39Now let's say that they have a problem.
00:37:41Then you would talk a little bit more about,
00:37:42well, how long have you had the problem?
00:37:44How serious is the problem?
00:37:47Why do you want to solve the problem?
00:37:48Are you in a position to solve the problem?
00:37:51So you'll kind of talk a bit more about the,
00:37:53where they are now, where they want to get to.
00:37:55And one of my old mentors used to call it widening the gap
00:37:59between where they are, where they want to get to,
00:38:02and you are in the middle with the solution.
00:38:05So you start with the problem.
00:38:06You gather some intel on their background
00:38:09and where they would like to go.
00:38:11If you can genuinely get them there,
00:38:13then you'll say to them, well, listen,
00:38:15I think that I can help you with this.
00:38:16Would you mind if I tell you how?
00:38:18Then you will deliver a pitch
00:38:20where you'll go through the program and what it is
00:38:22and why it is and what they get
00:38:24and all of that kind of thing.
00:38:25And then with their permission,
00:38:27you'll share the price with them.
00:38:29And then after the price,
00:38:30you're into the, what they call the close,
00:38:33where they'll usually have some, maybe a question,
00:38:35maybe an idea, maybe an objection to cover with you,
00:38:39which oftentimes is just fear, usually.
00:38:42And then you, it's your job to work through that with them.
00:38:45Founders, the face of the business,
00:38:47usually close at about 35%.
00:38:49I think that's the average that I see.
00:38:52Sales reps, it's 20 to 25.
00:38:55So when you bring in a sales team,
00:38:57you have to sacrifice some close rate there.
00:39:00It just is what it is, unfortunately.
00:39:02- What are the pitfalls you see people make,
00:39:05especially beginners,
00:39:05when they are doing these sales calls for the first time?
00:39:08- The number one mistake that I see people make
00:39:10when it comes to sales calls, as crazy as this sounds,
00:39:13is not following the script.
00:39:14Now, a sales call is a process.
00:39:17We keep talking about processes and systems
00:39:19and a sales call is a process
00:39:22that helps you understand if they are a good fit
00:39:25and it helps them understand if this is right for them.
00:39:28That's why it's so important because otherwise,
00:39:29without that, it would be unethical
00:39:31'cause they wouldn't understand and you wouldn't understand.
00:39:33So the main problem is not following the script
00:39:35or not having a well-built script.
00:39:39The second problem is, it kind of sounds weird,
00:39:42but being a bit too scared,
00:39:44being a bit too on edge, overthinking it,
00:39:47talking too much is a massive one.
00:39:51The prospect is there to talk, you're there to listen.
00:39:53Okay, that's that respect that you should have for them
00:39:56for attending the call.
00:39:57And the third thing is not being able to handle objections
00:40:02and not understanding that objections are often just fear.
00:40:07They're just a bit scared and they don't,
00:40:10or they don't maybe don't want to say,
00:40:12it's a little bit too expensive
00:40:13when they don't know you've got a payment plan
00:40:15or something like that,
00:40:16or they need to speak to someone
00:40:18and get someone's permission.
00:40:20Really, they don't, they just want to get off the call,
00:40:23get away from the pressure,
00:40:25then decide and tell you later.
00:40:29The problem with that is though,
00:40:31they often will get scared and they'll just say,
00:40:33oh no, I'll do it later and then it never gets done.
00:40:37Or they speak to their wife
00:40:38and their wife has maybe a bad understanding
00:40:40of this industry and puts them off.
00:40:43Well, this could have changed their life.
00:40:45So it's so important to hold them accountable.
00:40:48And if you're selling something great,
00:40:50that is perfect for them,
00:40:52then it's, you'd be lacking integrity
00:40:56to let them go without coming on board.
00:40:59- When I tell people that,
00:41:01hey, you know, this thing you sell,
00:41:03like could be a $5,000 thing.
00:41:05People are like, what?
00:41:06Like surely no one would buy that
00:41:08because like I wouldn't buy that.
00:41:10My friends wouldn't buy that.
00:41:11Like, I don't know any friends of mine,
00:41:13unless they spent a lot of time with me,
00:41:14who've got an online course
00:41:16because they view online course or scam.
00:41:17Whereas I bought a shit ton of online courses
00:41:19and I consume them at double speed
00:41:20because it's like, obviously it's the best place to learn.
00:41:22And so this is such a difference between,
00:41:24so I find that there's quite a lot of mindset work
00:41:26that needs to be done when someone comes into like our,
00:41:29like academy, for example,
00:41:30to help them realize that it actually is possible
00:41:32to make money from people who are not like you.
00:41:34Because if you are the sort of person
00:41:36that would never sign up to an online course,
00:41:38they won't even be in our program.
00:41:39But like, I often say to them like, you know,
00:41:41you guys paid quite a lot of money
00:41:42to be part of this program.
00:41:43What was it that made you buy?
00:41:45Oh, you know, I've been watching your videos for years.
00:41:47You know, I feel I can trust you.
00:41:48I'll kind of buy whatever you sell.
00:41:50Some people are like, oh, you know,
00:41:50I really thought about it.
00:41:51And you know, I really liked the way you laid it out
00:41:53in the emails.
00:41:54I'm like, yeah, all of this is email marketing.
00:41:55All of this is the stuff that we're teaching you.
00:41:56And all of this is like the process.
00:41:59I find that there's a lot of mindset gaps for people.
00:42:01People just cannot believe that it's even vaguely possible
00:42:03that someone would want to buy a $5,000 quick alcohol thing.
00:42:07- You said that in such a great way.
00:42:11I had a YouTube comment this morning that I spotted.
00:42:16And a guy commented on one of my videos
00:42:17and he said something like,
00:42:19well, if I could just make 10K per month,
00:42:21that would completely change my life.
00:42:23I don't believe it when I see people like yourself
00:42:27talking about 100, 200, 300 plus thousand per month.
00:42:31And it made me think the world,
00:42:37the traditional education system,
00:42:40people just aren't taught this stuff.
00:42:42They have to discover this stuff.
00:42:45I know it sounds ridiculous to make this much money.
00:42:48I just wish people would see that it is actually possible.
00:42:50Because it is, I mean, I do it, you've done it.
00:42:53We know loads of people that have done it.
00:42:55But to come back to your point,
00:42:56it just starts with seeing it and slowly understanding it.
00:43:01I think when you understand it, it makes a lot more sense.
00:43:04What we just covered with the ad metrics and the steps.
00:43:08So I think if you see people making massive amounts of money
00:43:11and it seems a bit unbelievable,
00:43:13to be fair, trust but verify, right?
00:43:17And just learn and just look into the process.
00:43:19And as you do that, your mindset will open.
00:43:21You'll be like, wow, actually I can see that.
00:43:24I can understand that.
00:43:25And as you understand it,
00:43:26eventually you'll be able to do it yourself.
00:43:28- Yeah, this is, I think one of the biggest,
00:43:30a lot of the people who are currently part of my team
00:43:33or have ever joined my team,
00:43:34have said that in the first month,
00:43:36they've just had this enormous firmware update in their mind,
00:43:39this massive level up where they're like,
00:43:40oh, I now know what's possible.
00:43:42Because most of them have never worked
00:43:44for a small business before.
00:43:45They've only ever been cogs in a corporate machine
00:43:47where they don't see where the revenue's coming from.
00:43:49The numbers are not even vaguely on their mind.
00:43:52But just being able to see the Slack notifications that,
00:43:54today we had eight people sign up to our YouTuber Academy
00:43:56and pay us $1,000 from not interacting with any.
00:43:58And we can see that like,
00:43:59oh, that person clicked on a Facebook ad,
00:44:00which was for our $27 thing.
00:44:02That person came in through our email list
00:44:03and they've been on the email list for three and a half years
00:44:05before they bought anything.
00:44:06And it's like, okay, that's interesting.
00:44:07This number of people bought this thing,
00:44:09you know, all the comments of people.
00:44:10And it's like, they start to see like,
00:44:12oh shit, this is how money is made in this world.
00:44:15And it just like completely breaks their mind.
00:44:18And even things like where, you know,
00:44:21I paid quite a lot of money for your program,
00:44:23paid like a shit ton of money to join this other program.
00:44:25And then team members are like,
00:44:26oh fuck, I only just paid $60,000 for this like,
00:44:30coach, holy fuck.
00:44:32It's just like two years of a salary of a junior doctor
00:44:35in like one transaction and it just breaks people's minds.
00:44:37And then it makes them realize that like, oh, okay,
00:44:3810K a month, that's just, that's like nothing
00:44:41in this world of like entrepreneurs and stuff.
00:44:44- Yeah. - Absolutely, absolutely.
00:44:46I mean, I remember when that guy gave me $50,
00:44:50I just couldn't believe it.
00:44:52That was just, it was my first ever experience
00:44:55of somebody giving me money
00:44:57just to tell them things that I knew.
00:45:00And it was really, it just started to open my mind.
00:45:04And then when the two or three other people
00:45:07that I messaged on Twitter also bought it,
00:45:11I just thought I'd unlock some kind
00:45:13of magic parallel universe.
00:45:15Like, hold on a minute.
00:45:17It's possible for people to give me money
00:45:19to just tell them things that I know.
00:45:21And it was really interesting.
00:45:25That was the little mini breakthrough for me.
00:45:28And that's all it takes.
00:45:29And it doesn't have to come from a sale.
00:45:31It can come from maybe this video.
00:45:32Maybe people will watch this and finally realize,
00:45:34wow, it's actually real.
00:45:36You know, but that's all it takes,
00:45:37is just that one discovery to change everything.
00:45:39- So how do you deliver value?
00:45:42- When it comes to delivering value
00:45:43is you cannot beat one-to-one consulting.
00:45:48If you do one-to-one consulting,
00:45:50you will have the highest success rates
00:45:53of any way of delivering by far.
00:45:56You can't beat it.
00:45:56Equally, on the other side of that,
00:45:59if you're going to do a course,
00:46:01I would strongly suggest having some kind
00:46:03of human touch point in there.
00:46:04Group coaching, one-to-one, at least email or chat support.
00:46:08People, for some strange reason,
00:46:11often feel bad about asking questions.
00:46:13And in some cases, I can understand why they,
00:46:15maybe they're a bit nervous
00:46:16or they're not sure that it's a good or a bad question.
00:46:19But for some reason, people often don't ask questions.
00:46:22So you have to be there for them.
00:46:24And WhatsApp chat works very well for that.
00:46:26Slack works very well for that.
00:46:27One-to-one group coaching can work very well for that as well.
00:46:30Another big thing that I've learned
00:46:31is the minute that a customer comes in,
00:46:33you've kind of got a 24-hour window
00:46:35to make them feel comfortable
00:46:37and overcome kind of that natural buyer's remorse, okay?
00:46:41The way that we do that, we get them in a WhatsApp with me.
00:46:44We give them a welcome doc that maps out
00:46:46what they've got access to
00:46:48and also a timeline broken down by week.
00:46:50And I voice note them as fast as possible.
00:46:53The minute I see that chat, I voice note them,
00:46:55welcome them in, and that works wonders
00:46:58for just making people feel good about starting the process.
00:47:02So having those two things can work very well,
00:47:04especially a process.
00:47:06You can have a Notion board, which works very well,
00:47:09or even just a Google doc can work very well.
00:47:12So that's very important.
00:47:14From there, a well-built training program is critical,
00:47:19broken down into weeks,
00:47:21or you can even do into months if it's a longer program.
00:47:25And it has to be structured the exact way
00:47:28that things need to be done for them to get the outcome.
00:47:31As simple as that sounds, I've seen programs in the past,
00:47:33they're just a mess.
00:47:34You've got to think, what do they need to do first?
00:47:37Then, then, then, then, and as they go.
00:47:40And if you build the program in that manner
00:47:42and you support them and hold the hand,
00:47:44so many people are gonna be successful with the program.
00:47:47- What are your thoughts on guarantees?
00:47:49- I'm very conflicted when it comes to guarantees
00:47:54because most people use them in the wrong way.
00:47:58I know a few people that have a guarantee
00:48:00when they really shouldn't
00:48:01because they trap you in the contract
00:48:03so that you can never claim it anyway.
00:48:05And if it's used in that way, it's just a bit,
00:48:10it's a bit sketchy.
00:48:12There's a right way and a wrong way to use a guarantee.
00:48:14Like we don't have a guarantee.
00:48:16We just say to people, listen, we can't guarantee it.
00:48:19It's simply not guaranteed.
00:48:20And if you feel bad about that, don't come in.
00:48:24I think that's the right way to use a guarantee.
00:48:26Equally, we had a guarantee in the old company,
00:48:30but it was very bloody simple.
00:48:31It was watch the training program,
00:48:33track your trades for three months,
00:48:34follow the strategy properly, send us the evidence.
00:48:37And if you do that, and some people did do that
00:48:38and we did refund them as well.
00:48:40So if you use a guarantee in the right way,
00:48:42I think it's very beneficial.
00:48:44Just, just use them in the right way.
00:48:47And sometimes you don't even need them as well.
00:48:49- Oh, but this sounds like a lot of work.
00:48:51I already have a full-time job.
00:48:52I've already like, you know, I've got kids
00:48:54and like, you know, by the time I get home from work,
00:48:56I have no energy.
00:48:57Like, oh, and like they, they claim to want the thing.
00:49:01And I'm sometimes amazed by the audacity of what they want
00:49:04relative to how much they're willing to put in,
00:49:05in terms of like, yeah, I want a six figure lifestyle
00:49:07business where I can work four hours a week.
00:49:09It's like, okay.
00:49:10And you know, six figures puts you in like top 1%
00:49:12of owners in the UK.
00:49:12It's like, you know, people train for 20 years
00:49:14in like medical school and specialty training
00:49:15to make a hundred grand.
00:49:16Like, and you want that within like six months
00:49:18by working four hours a week.
00:49:19- Okay.
00:49:20- But like, you know, so there's a little bit
00:49:22of unrealistic expectations, I think here,
00:49:24but in your, in your, in your experience,
00:49:25like how much work or effort or time does it take someone
00:49:30who maybe actually has a job to be able to whip up
00:49:33one of these like online education businesses?
00:49:35- For sure.
00:49:36It does come down to how much time and energy
00:49:39they can put in.
00:49:41So for example, we've had people come
00:49:43into our Done For You program and build a business
00:49:45from complete scratch and launch it within four to six weeks.
00:49:50But they were putting in hours.
00:49:51They were putting in energy.
00:49:52They were, I would say a little more than kind of part-time,
00:49:56one or two hours a day, let's say.
00:49:58Equally, some people do less than that
00:50:00and it takes double to triple the time.
00:50:02So I would say if you've got an hour a day,
00:50:06you are going to be able to do this very successfully.
00:50:09If you've got more than that,
00:50:11you're just going to get there a hell of a lot faster.
00:50:13So I would say about an hour a day is the baseline.
00:50:15I find that people that started maybe an hour a day,
00:50:18when it starts working that quickly becomes two or three
00:50:20or four hours a day and it really starts to compound on it.
00:50:23So I actually, I woke up this morning, I was in bed.
00:50:25I grabbed my phone.
00:50:25I was lying next to Lauren, my girlfriend.
00:50:27And I went on my Instagram and there was a message.
00:50:30I pressed play on the message.
00:50:31And it was a guy I had one hour of consulting with
00:50:33about two years ago.
00:50:34And he'd left me a really lovely voice note just saying,
00:50:37"Hey Will, we haven't spoken a very long time.
00:50:39Just to let you know, that consulting session that we had,
00:50:42man, it changed my life.
00:50:43I've learned so much from that.
00:50:44I'm watching your YouTube.
00:50:45I just got this amazing career opportunity
00:50:47with this big YouTube guy."
00:50:49And it all came from that one hour session
00:50:51that we had like two years ago.
00:50:53And one thing that he mentioned in the text just above that
00:50:57was the fact that the more success he saw,
00:51:00the more excited he got, the more excited he got,
00:51:01the harder he worked, the harder he worked,
00:51:03the better opportunities he got.
00:51:04And it really does start to compound on itself.
00:51:06And when, I'm not sure how you felt about this, but for me,
00:51:10the money paired with the feedback, it's just so exciting.
00:51:17It's just so intoxicating.
00:51:19'Cause you know that you're making life-changing money
00:51:21for you and your family and your friends,
00:51:23but you're really helping people
00:51:24at adding value to the world.
00:51:26Those two things together, it really is.
00:51:29It is the best thing in the world.
00:51:31- Yeah.
00:51:32A lot of people starting these online education businesses
00:51:33will be worried that like, oh, but will it work for me?
00:51:36Like, will I be able to actually do this?
00:51:38'Cause I can see examples of people doing it,
00:51:40but like, you know, I'll have to ask all these followers
00:51:42are like, "Will Brown, I mean, he's been doing it for years."
00:51:44Or like, "Person X is just like really good looking."
00:51:47Or "Person Y has all this money from their dad."
00:51:49Or like, whatever.
00:51:51A lot of people will find reasons
00:51:52to think that they can't do it.
00:51:54And I find that in a way, like with our students,
00:51:57the ones who are very successful professionally
00:51:59will have almost even more imposter syndrome
00:52:01than the people who are just sort of like
00:52:03having a punt at the age of 19 or whatever.
00:52:05Because once you've sort of been,
00:52:06if you've been a good student and you've ticked the boxes
00:52:08and done the qualifications and got the degrees and stuff,
00:52:10you have a really high bar to thinking
00:52:12that you're even good at anything at all,
00:52:13because probably for a lot of them
00:52:16from having had quite a lot of Zoom calls with our students,
00:52:18it's like, there's this negative motivation
00:52:20of like, I'm not enough.
00:52:21And if I just do more of these things,
00:52:23I will eventually become worthy, dot, dot, dot, dot, dot.
00:52:25And then they have all this imposter syndrome
00:52:26about starting their own business.
00:52:27- 100%, I can completely understand
00:52:31how people might think that.
00:52:33What I find is, for me, it's really comforting
00:52:36to just remind people that everybody started from zero.
00:52:39You started from zero, I started from zero
00:52:42for my parents' spare room with a $50 Word document.
00:52:45I think it's nice to just bring the levels down
00:52:49a little bit of all the overthinking.
00:52:52And often one thing that I find is,
00:52:54and I mean, no offense to these people,
00:52:56but the stupider people generally get better,
00:52:59faster results because they don't overthink it.
00:53:01They just maybe falsely believe,
00:53:03oh, this is definitely gonna work for me.
00:53:05Like, it's worked for him, it's worked for him,
00:53:07it's worked for him.
00:53:08If they can do it, I can do it.
00:53:09And they just have this amazing mindset and self-belief
00:53:13and they just don't have those limiting thoughts.
00:53:16But for the people that do have the limiting thoughts
00:53:18and limiting beliefs, I just find it really useful
00:53:21to just think, listen, we're all the same.
00:53:23We're just humans with brains.
00:53:25If I can do it, if you can do it, anyone can do it.
00:53:28As long as they just, again, get the inputs right
00:53:30to get the outputs right, put in some effort,
00:53:33put in some time and work, and you can do it.
00:53:36You can just bloody do it.
00:53:37- There's almost also a fear of doing things
00:53:39that don't scale at the start.
00:53:40I've spoken to a lot of people that are like,
00:53:42yeah, but like, I don't wanna do one-on-one Zoom calls
00:53:44because like, you know, that's not scalable.
00:53:47And like, you know, I wanna chill on the beach
00:53:49and never have to do a Zoom call kind of thing.
00:53:51- Oh, so many things come to mind when you say that.
00:53:56Well, listen, everything has its upside,
00:53:58everything has its downside, right?
00:54:00So if you're just selling a course, which you can do,
00:54:02you could just sell a course on its own from a sales page.
00:54:06Well, that's great, but the problem is
00:54:09then customers are less likely to succeed
00:54:11because there's no help, there's no handholding or support.
00:54:14And there's a cap on your price
00:54:16because you can only charge so much for a course.
00:54:18So there's good, but there's bad.
00:54:20And equally on the other side, a coaching program,
00:54:23you can charge way more for it.
00:54:24You're gonna make a lot more money through it.
00:54:26Customers will get way better results as well
00:54:29because you're there with them
00:54:30in the trenches helping them.
00:54:32But then the downside is you've got to kind of
00:54:34do a bit of work as well.
00:54:36So you've got to find the thing that works the best for you.
00:54:41You just got to get your hands dirty
00:54:43and just kind of test these things out
00:54:44to find what's right for you.
00:54:46- Nice, okay.
00:54:47What would be the simplest way to get to 10K a month
00:54:50having now just talked about this whole process?
00:54:52- Yeah, oh, the simplest way to get started
00:54:54on the journey towards 10K a month.
00:54:55First, you have to take the leap of faith
00:54:57and start and commit to the process.
00:54:59That goes without saying.
00:55:01From there, you need to gain an understanding of what to do
00:55:05and then of why you're actually doing it as well.
00:55:08You need to put that fundamental knowledge in place first
00:55:10so you understand the inputs and outputs.
00:55:13Then take action, track your progress,
00:55:15ask for help as and when you need it.
00:55:19If you don't get started, this is gonna be a dream,
00:55:21it's gonna stay a dream and nothing is ever gonna happen.
00:55:25Just, if you're on the fence and you're nervous,
00:55:28just go and do your research to the point
00:55:30where you understand the process that we've talked about
00:55:33because usually with understanding,
00:55:35you'll then get excited because you'll be like,
00:55:37"Wow, I can actually do this."
00:55:39And then when you get that feeling of,
00:55:40"Oh my God, it's real, I can do it,"
00:55:43take action and do not stop until it becomes real.
00:55:45- Brilliant. Well, Brown, thank you very much.
00:55:47- Thank you for having me, man.

Key Takeaway

Scaling an online education business to $10,000 monthly requires aligning a high-ticket offer priced at 10-15% of its annual value with a simple sales funnel consisting of paid traffic, an explainer video, and a structured sales call script.

Highlights

  • A three-page Word document sold for $50 served as the foundation for a business that eventually grew to $16.4 million in total value.

  • The 10 to 15 percent rule dictates that the price of an education offer should reflect approximately 10% to 15% of the average value the client expects to gain over 12 months.

  • A return on ad spend (ROAS) of 2.0 or higher indicates a successful campaign, while current top-performing funnels reach 6.7 ROAS by spending $1,000 to generate $6,700 in revenue.

  • Sales call conversion rates typically average 35% for business founders and drop to between 20% and 25% when transitioned to dedicated sales representatives.

  • Webcam-recorded videos often achieve higher engagement and authenticity than studio-produced content, evidenced by a $30 microphone video reaching 500,000 views.

  • High-ticket fitness offers for specific demographics, such as men over 50 in America, can generate over $300,000 in monthly revenue with price points at $5,000 and $15,000.

Timeline

The Five-Step Roadmap to Online Business Growth

  • Success follows a linear progression through offer, traffic, sales process, conversion, and value.
  • An effective offer consists of a specific value proposition and a promised outcome for the client.
  • A combination of free organic content and paid advertising maximizes eyeball attention on an offer.

The transition from a $50 document to a $16.4 million exit depends on a repeatable roadmap. An accountant named Kevin achieved multi-five-figure monthly revenue within months by applying this structure. The process simplifies technical barriers by focusing on a basic explainer video and a booking button to move prospects from viewers to sales calls.

Defining the Offer and the Market Broadness

  • The 'I help' statement identifies a target group, a specific result, and the method used to achieve it.
  • Broad market targeting often outperforms narrow niching by preventing the artificial shrinking of potential customers.
  • Specific messaging remains effective in crowded markets like fitness while maintaining a large enough pool of prospects.

An offer is split equally between the quality of the product and the marketing used to deliver it. While specialists like neurosurgeons command higher fees, staying too narrow can limit revenue potential. Large markets, such as all losing traders or everyone with a teachable skill, provide more room for scaling than highly restrictive niches.

The 10-15 Percent Pricing Paradigm

  • Fair value pricing sits at 10% to 15% of the total financial or lifestyle benefit generated over 12 months.
  • Affordability for the target avatar serves as the final check to ensure the price point is sustainable for the business.
  • Non-financial offers like sobriety coaching derive value from the cost of protecting careers, health, and relationships.

Pricing is often overcomplicated by emotional factors rather than logic. If a service like accounting consulting adds $50,000 in value, a $5,000 fee represents fair exchange. Even subjective skills like knitting or dating coaching can be priced high-ticket by focusing on the seriousness of the problem and the specific demographic's ability to pay.

Identifying Expertise and the Scale of Competence

  • A teacher only needs to be at a level four or five on a 1-10 scale to provide immense value to beginners at levels zero or one.
  • Alignment between the offer, the market, and the specific avatar creates a functional business foundation.
  • Preexisting professional or personal experience provides the evidence needed to launch a high-ticket offer of at least $2,000.

Many potential entrepreneurs suffer from the belief that they must be a '10 out of 10' expert like Tiger Woods to teach. In reality, beginners often find more approachable experts at level four or five less intimidating and more helpful. The most critical factor in selection is identifying who is helped the most by the specific nuances of the founder's experience.

The Mathematics of Paid Advertising

  • A baseline budget of $1,000 per month is necessary to gather enough data for a profitable ad funnel.
  • Copywriting accounts for 80% of ad success while production quality contributes only 20%.
  • Successful scaling involves daily metric tracking while making strategic changes only in two-week or one-month blocks.

Running ads is a pure mathematical problem where the cost per booked call and cost per sale dictate profitability. On average, booking a sales call costs $70, with a 65% show rate expected. Beginners often fail by over-producing the visual elements of ads while neglecting the underlying sales argument and tracking metrics.

Authentic Value Delivery and Sales Conversion

  • Authenticity through low-production Loom videos or hand-drawn diagrams often builds more trust than polished studio content.
  • The first 24 hours after a purchase are critical for overcoming buyer's remorse through personal contact and immediate roadmap delivery.
  • Sales call scripts should prioritize listening to the prospect's problem over pitching the solution early in the conversation.

One-to-one consulting remains the highest-success delivery method for clients. Providing a human touchpoint, such as WhatsApp or Slack support, ensures customers feel supported throughout the learning process. Effective sales calls function as discovery sessions where 'widening the gap' between a prospect's current state and desired outcome makes the purchase the logical next step.

Overcoming the Hour-a-Day Barrier

  • One hour of focused work per day is the minimum baseline required to launch an online education business successfully.
  • Action often precedes belief, as seeing small revenue wins or positive feedback rapidly updates a founder's mindset.
  • Trading scalability for one-on-one interaction at the start provides the data needed to build better automated products later.

The psychological gap between a corporate salary and entrepreneurial revenue can be bridged by witnessing the process of strangers paying for knowledge. While many desire a passive lifestyle business immediately, getting hands dirty with manual consulting at the start is what builds long-term success. The momentum of the first sale typically transforms a one-hour-a-day side hustle into a high-energy pursuit.

Community Posts

View all posts